Practice Manager

About us

Banyo Clinic has cared for our community since 1955. We are a large 22 GP, doctor-owned general practice on Brisbane's northside, owned by a board of GP shareholder-directors, and the RACGP Queensland General Practice of the Year for 2025.

We are deeply connected to our community, and our work extends beyond the consulting room, from social prescribing activities for older residents in the area to regular support for local charities. The Practice Manager plays a part in that.

We are a teaching practice, training RACGP registrars and hosting medical students, and we believe that good clinical care is built on strong doctor-patient relationships.

About the role

Banyo Clinic is looking for a Practice Manager to take accountability for how the practice runs: its people, its systems and its compliance obligations. Full-time, based on site, reporting to the board through the Managing Director.

It is a broad role, and it is supported. You would have a full-time Assistant Practice Manager, senior reception and nursing staff, and an in house accountant who prepares payroll, invoicing and financial reporting.

You would be responsible for:

• Daily operations, rosters, and the reception, nursing and administration teams

• Supporting the general practitioners who consult at the practice, so clinical time is protected

• Patient feedback, complaints and compliments, through to resolution

• Human resources, from recruitment and onboarding through to performance reviews

• Accreditation, quality improvement, and compliance with the RACGP Standards

• Registrar and medical student placements, and the training compliance that goes with them

• Practice Incentives Program and Workforce Incentive Program requirements

• Facilities, equipment and calibration schedules across the premises

• Oversight of the property portfolio, including leases, tenancies and maintenance, with transactional support from our finance function

• Approving payroll and creditor payments prepared by our accountant, within a clear delegation

• Representing the practice with the accrediting agency, the RACGP, universities, the Primary Health Network, allied health providers and suppliers

• Reporting to the board and giving the directors what they need in order to make decisions

About you

• At least three years managing a general practice or comparable healthcare setting

• Experience leading and developing a team

• Experience with general practice accreditation and the RACGP Standards

• Working knowledge of the Fair Work Act, the National Employment Standards and the relevant awards

• Familiarity with Medicare, PIP and WIP

• A current CPR certificate, or willingness to obtain one, and a national police check

Experience with Best Practice, PracticeHub, AutoMed, Cubiko, Tanda and Xero is an advantage, as is AAPM membership, experience with commercial tenancies, and experience reporting to a board rather than a single owner.

Benefits

• $110,000 to $130,000 plus superannuation

• A clearly defined role, with an experienced team behind it

• Full-time onsite preference, with negotiable flexible arrangements

• Direct access to the Managing Director and Clinical Director, with board support

• External HR advisory support

• Employee Assistance Program

• Support for continuing professional development, including CPD allowance

How to apply

Applications close Sunday 6 September 2026. Applications are reviewed as they arrive, so early applications are encouraged. Please apply via this page. For a confidential enquiry before applying, email *******@banyoclinic.com.au.

Banyo Clinic is an equal opportunity employer. We welcome applications from candidates of all backgrounds. Please let us know if you need an adjustment at any stage of the process.