General Manager

About Us:
We are a luxury hospitality investment group seeking an experienced and bilingual General Manager to lead a high-end hotel property in Australia.

Role Summary:
We need a Chinese-speaking leader with strong experience in Australian luxury hotel management. You will oversee hotel operations, serve high-end clients (especially Chinese VIPs), and manage the property with an owners business mindset.

Key Responsibilities:

• Lead daily hotel operations and ensure top-tier guest service.
• Host and build relationships with high-value clients, especially Chinese guests.
• Manage budgets, financial performance, and maximize profitability.
• Guide sales, marketing, and revenue strategies targeting luxury and Chinese markets.
• Mentor staff and maintain a culture of excellence.

Requirements:

• Chinese national, deeply familiar with Chinese culture and client expectations.
• Fluent in Mandarin and English (spoken and written).
• Australian PR or citizenship.
• 10+ years in luxury hotels, including 5+ years as Deputy GM / Operations Director / GM in a 5-star hotel in Australia.
• Understanding of hotel asset management and ownership goals is a plus.