Base Operator, Dispatch & Distributions

SUB60 Express Couriers & Logistics | Gold Coast

SUB60 is a family-owned courier and logistics company proudly servicing Northern NSW, the Gold Coast, and Brisbane. With over 30 years of experience and a loyal, growing client base, we specialise in fast, reliable on-demand services across the region.

This full-time Dispatch & Bookings Operator role with Sub60 Express Couriers & Logistics in Ashmore offers an opportunity to play a key role in a fast-paced express courier operation.

Working from our operations base, you’ll coordinate same-day courier movements, manage live dispatch, process bookings, and ensure time-critical deliveries run smoothly across South East Queensland.

• Coordinate real-time dispatch of courier drivers and vehicles

• Manage bookings and delivery schedules for time-critical consignments

• Monitor live job progress and adjust routes as required

• Maintain constant communication with drivers and customers

• Resolve service issues quickly and professionally

• Assist quoting local, interstate & international freight solutions

• Unload & coordinate stored/transferred shipments for dispatch

• Accurately maintain distribution records and job documentation

• Support continuous improvement of operational processes

• Assist management with operational duties as required

Essential

• 2+ years’ experience in dispatch, bookings, or courier operations

• Strong organisation and time management skills

• High adaptable to changing operational demands

• Ability to prioritise in a fast-moving environment

• Excellent communication and customer service skills

• Confident using dispatch, scheduling, or job management systems

• Team-focused with the ability to work independently

Desirable

• Experience in express or same-day courier services

• Knowledge of SEQ metro delivery routes

• Forklift licence (advantageous but not essential)

• Opportunities for career development and progression

• Supportive training and ongoing professional development

• Flexible work arrangements where operationally possible

• Stable, long-term employment

• Small, loyal, high-trust team environment

• Meaningful work supporting critical services

• Fast-paced role where no two days are the same

Sub60 Express Couriers & Logistics is a trusted express courier provider operating across Brisbane, Gold Coast and Northern NSW. We specialise in fast, reliable, point-to-point services and pride ourselves on professionalism, responsiveness and strong customer relationships.