Operations Administrator

Make a Difference with Interaction Disability Services 

At Interaction Disability Services, we are a values based organisation guided by our values of Integrity, Respect, Openness, Person-Centred Practice, Accountability and Lifelong Learning. 

Every day we work alongside people living with disability, their families and support networks to create meaningful opportunities and positive outcomes. 

We believe our people are our greatest strength. We are seeking an enthusiastic, dedicated, experienced, highly organised and proactive Operations Administrator to join our Accommodation and Community Services team. This is a dynamic role suited to someone who thrives in a fast-paced environment, enjoys building relationships, and takes pride in delivering exceptional customer service and administrative support. 

About the Opportunity  

In this rewarding role you will play a pivotal role in supporting the day-to-day operations of our Accommodation and Community Services division. You will be a key point of contact for participants, families, support coordinators, employees, contractors and other stakeholders, ensuring enquiries, intake processes, service agreements and operational activities are managed efficiently and professionally. 

To be successful you will have: 

• Experience in administration, customer service, intake, coordination or operational support roles.
• Exceptional organisational skills with a high level of attention to detail.
• Strong written and verbal communication skills.
• The ability to manage competing priorities and meet deadlines.
• Confidence using Microsoft Office Suite and business management systems.
• Excellent stakeholder engagement and relationship-building skills.
• A professional and confidential approach when handling sensitive information.
• The ability to work both independently and collaboratively within a team.

 Candidate Requirements 

• Certificate IV in Business Administration, Community Services or a related discipline (or equivalent experience) 
• Current NDIS Worker Screening Check 
• Current National Police Check 
• Current Drivers Licence 
• Access to a comprehensively insured vehicle 

 What We Offer 

• Competitive salary 
• Generous not-for-profit salary packaging benefits 
• Comprehensive induction and onboarding program 
• Ongoing supervision and professional development 
• Supportive and collaborative team culture 
• Career development opportunities and pathways 
• Meaningful work that makes a genuine difference in people’s lives  

To Apply 

Submit your resume and cover letter to Kylie, quoting reference number AM08. This is an exciting opportunity to be part of a team that values people, promotes growth and empowers individuals to live their best lives. 

Successful candidates must provide and maintain their NDIS Worker Screening Check Clearance and any other probity checks throughout their employment. 

As an Equal Employment Opportunity (EEO) employer, we encourage applications from candidates from diverse cultural and linguistic backgrounds and those with lived experience of disability. Australian citizens, permanent residents and individuals holding valid work rights in Australia are encouraged to apply. 

We look forward to receiving your application and discussing how you can contribute to our team!  

Live Your Values. Empower Lives. Grow Your Career.