Administration Officer

About the role

Join the South West Community Alcohol and Drug Service (SWCADS) and play an important role in supporting the delivery of community-based alcohol and drug services. In this position, you will provide high-quality administrative and reception support to a multidisciplinary team, helping to ensure the smooth day-to-day operation of the service.

Key responsibilities

• Providing reception and front desk support, including telephone enquiries and client greetings.

• Managing diaries, appointments and incoming referrals.

• Performing general administrative duties including correspondence, filing and record management.

• Assisting clinical staff with administrative requirements.

• Processing invoices and supporting accounts payable functions.

• Maintaining personnel records and staffing information.

• Supporting onboarding and orientation activities for new staff, students and volunteers.

• Coordinating information and communication across the service.

You are a proactive and organised administrator with demonstrated experience in reception, administrative support and accounts payable functions. With strong communication and interpersonal skills, you can build positive working relationships, manage confidential information with discretion, and effectively balance competing priorities in a busy environment. You are confident using Microsoft Office applications and take pride in delivering accurate, high-quality work with minimal supervision.

Experience within a health, community or human services setting will be highly regarded, along with an understanding of the importance of providing professional and responsive support to both clients and colleagues. You will bring a commitment to service excellence, strong problem-solving abilities, and a collaborative approach to supporting the South West Community Alcohol and Drug Service team.

Previous Executive or Personal Assistant experience, conflict resolution skills and a current driver's licence are desirable.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you

• Salary: $71,352 to $77,022, plus 12% superannuation

• Permanent part-time, working 22.8 hours per week

• Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:

  • Novated leasing 

  • work related expenses

  • self-education and

  • additional superannuation

• A healthy work-life balance through flexible work options, additional purchased leave & well-being programs

• Access to gym membership, fitness and wellbeing benefits through Fitness Passport for you and your family.

• Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

• Employee support through our dedicated free Employee Assistance Program (EAP)

• Innovative Professional Development opportunities

All applicants are asked to submit a CV and covering letter (of no more than one (1) page) demonstrating how you meet the above position requirements.

For enquiries, contact Karen Barrett-Lennard, Manager South West Community Drug & Alcohol Service, on (08) 9722 1878.

Applications will be reviewed throughout the advertising period and interviews conducted regularly.  Apply today!

At St John of God Social Outreach, we celebrate diversity and warmly welcome applications from people of all backgrounds.

Our commitment is to create a safe and nurturing environment for all children and vulnerable individuals in our care and proactively take steps to protect them from abuse, ensuring their safety and well-being.

Our inclusive culture fosters an environment that is respectful and secure, welcoming and accessible, and unified through our diverse community.