Technology Lead | Microsoft Technologies | Dynamics CRM

Job Details:Must Have SkillsDynamics CRMcopilotBusiness Process FlowsNice to have skillsExperience with Dynamics 365 Sales, Customer Service, or Field Service modules.Experience with Copilot Studio and AI Builder.Experience in enterprise-scale CRM implementations.
Detailed Job DescriptionKey Responsibilities Design, develop, and customize Microsoft Dynamics 365 CRM solutions. Develop and maintain plugins, custom workflows, custom actions, and business process flows. Create and customize forms, entities, views, dashboards, and security roles. Develop client-side scripting using JavaScript and TypeScript. Build integrations with external systems using REST APIs, Web APIs, Azure Services, and .NET technologies. Develop Power Automate flows and Power Apps solutions. Work with Azure Functions, Logic Apps, Service Bus, and API Management for integrations. Participate in requirements gathering, solution design, development, testing, and deployment. Troubleshoot and resolve application issues and performance bottlenecks.
 Collaborate with business analysts, solution architects, and stakeholders. Follow best practices for CRM development, security, and deployment.Required Technical SkillsMicrosoft Dynamics 365 Dynamics 365 CRM / Customer Engagement (CE) Customizations and Configurations Plugins, Custom Workflow Activities Business Rules and Business Process Flows Ribbon Workbench / Command Bar Customization CRM Security ModelDevelopment Skills C#, .NET Framework/.NET Core JavaScript, TypeScript HTML5, CSS3 Dynamics 365 SDK Web API and ODataPower Platform Power Apps Power Automate Dataverse Power Platform AdministrationIntegration Technologies REST/SOAP APIs Azure Functions Logic Apps Service Bus Azure API Management SSIS (optional)Database SQL Server FetchXML Query ExpressionsDevOps Azure DevOps Git Source Control CI/CD Pipelines Solution Deployment ManagementPreferred Qualifications Bachelor's Degree in Computer Science, Engineering, or related field. Microsoft Dynamics 365 certifications are preferred. Experience with Agile/Scrum methodologies. Knowledge of Azure cloud services.Preferred Certifications Microsoft Certified: Dynamics 365 Customer Service Functional Consultant Microsoft Certified: Power Platform Developer Associate (PL-400) Microsoft Certified: Power Platform Solution Architect Expert