Casual Dental Receptionist

CASUAL DENTAL RECEPTIONIST

Bendigo Children’s Dentistry | Bendigo, Victoria

Join our friendly paediatric dental team!

Bendigo Children’s Dentistry is looking for a friendly, organised and enthusiastic Casual Dental Receptionist to join our team.

We are a private paediatric dental practice dedicated to providing exceptional dental care in a warm, welcoming and positive environment for children and their families.

This is a fantastic opportunity for someone who enjoys working with people, thrives in a busy environment and takes pride in providing outstanding customer service.

About the Role

As a Dental Receptionist, you will be an important part of the patient journey and the first point of contact for many of our families.

Your responsibilities will include:

• Welcoming children and families to the practice

• Answering and managing telephone enquiries

• Booking and managing appointments

• Responding to emails and patient enquiries

• Processing payments and private health insurance claims

• Managing patient recalls and follow-up

• Updating patient records accurately

• Liaising with specialists, dentists, oral health therapists and dental assistants

• Supporting the smooth running of the reception area

• Assisting with administrative tasks and general practice duties

• Providing a high level of customer service to every family who attends our practice

About You

We are looking for someone who is:

• Friendly, warm and approachable

• Excellent with children and families

• Highly organised and reliable

• Professional and well presented

• Confident communicating with people both face-to-face and over the phone

• Calm and capable in a busy environment

• Able to multitask and prioritise effectively

• A strong team player

• Positive and willing to learn

• Comfortable using computers and learning new software

• Detail-oriented and accurate

• Able to take direction and follow practice policies and procedures

• Committed to providing an exceptional patient experience

Previous Dental Experience

Previous experience in dental reception or a healthcare reception role is highly desirable, but we are also interested in hearing from applicants with strong customer service and administration experience who are keen to learn.

Experience with dental practice management software, private health insurance and dental billing will be highly regarded.

Why Join Us?

At Bendigo Children’s Dentistry, we believe that the experience children have at the dentist matters.

You will be joining a supportive team where your contribution is valued and where creating a positive experience for children and their families is at the heart of what we do.

We offer:

• Casual employment with shifts available according to practice requirements

• A friendly and supportive team environment

• Training and support

• A rewarding role working with children and families

• Opportunities to develop your dental and administration skills

• A positive and professional workplace culture

The Details

Position: Casual Dental Receptionist
Location: Bendigo, Victoria
Employment: Casual
Hours: Flexible, with availability during practice operating hours required (Monday, Tuesday, Thursday, Friday 8.30am-5.30pm)

How to Apply

If you are a friendly, reliable and organised person who would love to be part of a passionate paediatric dental team, we would love to hear from you!

Please send your CV and a brief cover letter telling us about yourself, your previous experience and why you would be a great fit for Bendigo Children’s Dentistry.

Applications: ••••@bcdentistry.com.au or direct application via Seek

Bendigo Children’s Dentistry
Bendigo, Victoria