Technical Services Consultant

• Work within a thriving Technical Services Team
• Experience the latest technologies first!
• Challenge yourself and work with the best!

Maptek™ is the world leader in development and supply of software and hardware technologies for the mining and resources industry. We create advanced modelling and 3D visualisation software and hardware solutions including Vulcan, I-Site, Eureka, BlastLogic and Evolution. Maptek solutions are sold and supported worldwide through a network of offices in Australia, Africa, North and South America, and Europe.

Maptek™ has an exciting opportunity within our dedicated and growing Technical Services Team, we are looking for a driven mining engineer to join our team. As a key part of our team, your responsibilities will focus on providing technical expertise, consulting and application support services to existing and new customers across a variety of mining domains throughout Australia and the world.

Your focus will be on providing a broad range of technical services for the Mine Planning and Mine Operations areas of Maptek. This will include product implementations, upgrades and professional services as a Maptek product subject matter expert (SME), as well as input into product development.

This is a fantastic opportunity for a mining professional who has a passion for technology and motivation to help effect operational improvements. Your energy, exceptional presentation skills and attention to detail will be relied on to deliver valuable business outcomes.

What is in it for you?

• We offer flexible/negotiable working conditions
• We encourage professional growth and taking ownership of projects
• Opportunities to explore new ideas and technologies
• Active mentoring from our more experienced developers
• Open and honest communication
• Respect for everyone's input, if someone has an idea (or a concern) they are encouraged to speak up and will be listened to
• We focus on ensuring people maintain good emotional health

Your areas of interest:

• Providing high quality, end user support, training and consulting services to customers
• Presenting and engaging with stakeholders and clients
• Passion for mining and technology
• Impact and drive forward technological solutions

Your skills and experience:

Essential

• University Degree or Postgraduate qualifications in Surveying, Mining Engineering or Geology with some related experience, or equivalent combination of education and experience
• At least three years relevant work experience
• Excellent knowledge of customer service principles, practices and technique
• Strong organisational skills
• Strong written and verbal communication skills
• A desire to challenge yourself and continuously improve

Desirable

• Vocational qualifications in sales or customer service
• Certificate IV in Training and Assessment (TAE40116)
• Extensive knowledge and experience in surveying, mine engineering, exploration or mine geology
• Previous knowledge of and experience using Maptek products

If you are ready to further develop your skills, then we would like to hear from you.

Please visit www.maptek.com to find out more about us.

This position is only available for Australian citizens or permanent residents.

No recruitment agencies please.