Product Advisor - Insurance

• Improve product governance and customer outcomes
• Build experience across insurance portfolio management
• 12-month max-term contract opportunity I Sydney or Perth 

About the Role

Join the Workers Compensation Portfolio team to support the management, governance and administration of GIO Workers Compensation products. You will coordinate documentation, operational activities, stakeholder input and reporting to support sound customer, commercial and risk outcomes. Working across underwriting, claims, pricing, actuarial, risk, compliance, legal, technology and change, you will help translate product requirements into practical business needs. Your accurate advice and coordination will strengthen product controls, support effective change and keep important portfolio information current.

What You'll Do

• Maintain product appetite, rules, procedures, forms and customer information.
• Coordinate document reviews, approvals, publication and implementation activities.
• Translate product requirements into clear business and implementation needs.
• Support change readiness, implementation reviews and continuous improvement activities.
• Manage portfolio records, registers, websites and document libraries.
• Identify and escalate product, control and compliance risks.

What You'll Bring

• Experience in Workers Compensation, insurance, portfolio support, governance or compliance.
• Interpret and summarise detailed product information accurately.
• Apply clear writing skills and strong attention to detail.
• Organise competing priorities while engaging effectively with stakeholders.
• Use sound analysis, problem-solving and risk escalation skills.
• Understand Workers Compensation products, schemes or governance practices.

What You’ll Enjoy

Access our award-winning Shine platform – your central hub for exclusive perks, wellbeing support, career development, and recognition. Shine has been recognised for excellence in employee experience, making it easier than ever to access what matters most to you.

• Hybrid working environment with great culture 
• Free wellbeing coaching, a dedicated Employee Council, and confidential EAP access
• Discounts at 400+ retailers, insurance savings, gym memberships, and reduced super fees
• Paid volunteer leave, donation matching, and unlimited emergency response leave
• Diversity is celebrated through employee resource groups and inclusive policies for all families

Explore our full benefits

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact phillip.jarratt@suncorp.com.au for a confidential conversation. To apply for this opportunity, please submit your application directly via the link provided.