Branch Manager

Do you have the leadership and operational experience to successfully manage a busy branch in the building and construction industry?G.James Windows and Doors, located in Narangba, fabricates, sells and installs a wide range of aluminium windows and doors to the local residential and commercial construction markets. We are looking for a Branch Manager with a tactical approach to lead our Narangba Windows & Doors operations.

About G. James

G.James Glass and Aluminium is a leading Australian family-owned company, employing over 1,800 people nationwide. We are known for quality, stability, and a strong commitment to developing our people.

The Role

As Branch Manager, you'll take the lead in driving performance, efficiency and growth across all areas of our Narangba Windows & Doors operations. This is a hands-on leadership role where you'll oversee production, finance, safety, sales, customer service, and people management, ensuring the branch operates at its best every day.

A key focus of the role will be fostering a positive branch culture, developing and empowering your team, and creating an environment where people are engaged, accountable and motivated to succeed. You'll champion continuous improvement initiatives, encourage innovation, and drive operational excellence to deliver outstanding business results.

Key Responsibilities:

• Lead the branch to meet customer needs while controlling costs and achieving sales, profit and DIFOT targets.
• Foster a positive, high-performing branch culture that aligns with G. James values and promotes teamwork, accountability and engagement.
• Coach, develop and motivate a team of around 40 employees, supporting individual growth and building leadership capability across the branch.
• Identify, implement and champion operational improvements, process efficiencies and continuous improvement initiatives.
• Influence daily decision-making and resource allocation to optimise performance and productivity.
• Build and maintain strong relationships with key customers and ensure construction project requirements are met.
• Ensure compliance with all organisational, safety and legislative requirements, maintaining a culture of accountability and care.

The Person
You're a driven and results-focused leader who takes pride in quality, teamwork and operational excellence. You thrive in a fast-paced environment and bring a practical, hands-on approach to leadership. You have a genuine passion for developing people, building strong team cultures and driving continuous improvement.

What You'll Bring:

• Industry expertise: Extensive experience in construction or manufacturing (windows and doors highly regarded), with exposure to production operations and commercial contracting, ideally with Tier 1 builders.
• Leadership strength: Proven ability to mentor, develop and empower teams, build positive workplace cultures and drive high performance while remaining actively involved in day-to-day operations.
• Excellent communicator: Strong interpersonal, negotiation and organisational skills with sharp attention to detail.
• Commercial acumen: Sound financial management experience, including budgeting, forecasting and performance tracking, with the discipline and focus to deliver results.
• Tech savvy: Confident using Microsoft Office, ERP, CRM and quoting systems (e.g. V6).
• Customer focus: A passion for delivering quality outcomes and maintaining strong customer relationships.
• Safety mindset: Solid understanding of Health & Safety standards and a commitment to creating a safe workplace.

Benefits

• Stable team of skilled employees.
• Salary package commensurate with experience, plus fully serviced and maintained vehicle or car allowance, laptop and mobile phone.
• Full-time permanent position with immediate start.
• Health insurance benefits - 7% discount with BUPA.
• Access to Employee Assistance Program (TELUS Health).
• Free on-site parking.
• Excellent employment conditions, training, stability and a commitment to career advancement for enthusiastic and motivated people.
• Stability within a well-established Australian family-owned and operated business.
• Opportunity to make a meaningful impact on branch performance and contribute to the ongoing success and growth of the G. James Group.

Apply Now
If you believe you have the skills and drive to fulfil the requirements of this role and want to be part of a great team with an average tenure of 13 years, please send a cover letter and resume outlining your suitability.

Please Note: You will be required to undertake a pre-employment medical assessment, including drug and alcohol screening, to secure employment within G. James.

G.James celebrates 109 years in 2026
For more information, visit www.gjames.com
G.James is an equal opportunity employer.