After Sales Consultant (My Cruises) - Broadbeach, QLD

• Support customers throughout their cruise journey after booking
• Manage payments, amendments, documentation and customer enquiries
• Provide helpful cruise and travel information
• Resolve issues and find solutions with a customer-first approach
• Work with our cruise partners and internal teams to deliver a seamless experience
• Maintain accurate customer records and deliver exceptional service

• 2+ years’ customer service experience
• 2+ years’ Travel Agency experience 
• A genuine passion for cruising and travel
• Strong communication and problem-solving skills
• Excellent attention to detail
• Someone who enjoys helping people and finding solutions
• Comfortable working in a fast-paced team environment
• Proficiency in Microsoft Excel and PowerPoint

Your awesome extras...

 📚 Ongoing skills development

 🚀 Catapult your career across a network of brands and businesses in an evolving industry

 ✈️ Say no to full price! Nab discounts on travel and more thanks to our sweet rewards program

 👩‍⚕️ Access to industry leading health and well - being programs and financial advisors

 🌴 Set up shop in a swanky beachfront office in Broadbeach

💃🏿 Enjoy social events to promote networking, celebration of wins, and sometimes just for fun!

👐🏻 Take volunteer leave as part of giving back to the local community

#LI-KP1#IGNT#LI-Onsite

If you’re ready to set sail on a rewarding career and make a difference in travelers’ lives, apply now! Your adventure awaits!