Membership Sales Consultant

Housing Industry Association (HIA)
At HIA, we're more than a membership association — we're the voice of Australia's residential building industry.
We're looking for a confident, resilient and results-driven Membership Sales Consultant who loves prospecting, starting conversations, and winning new business. If you're energised by cold calling, enjoy opening doors with new clients, and thrive on turning prospects into long-term members, this is the role for you.
This is a true business development role where you'll spend your time identifying opportunities, building your pipeline, and proactively reaching out to builders and industry professionals across Australia.
What You'll Be Doing
Drive New Membership GrowthProspect, cold call and engage potential members across all regionsGenerate new business opportunities through outbound sales activityBuild and maintain a healthy pipeline through research, networking and lead generationConsistently achieve membership recruitment and first-year retention targetsUse a consultative sales approach to demonstrate the value of HIA membership
Own the Sales ProcessMake high-volume outbound calls to identify and convert opportunitiesFollow up leads quickly and effectivelyTurn self-generated and company-provided leads into new membersMaintain momentum throughout the sales cycle to maximise conversionsDevelop relationships with decision makers and business owners
Build Strong Member RelationshipsEnsure new members experience value from day oneSupport onboarding and first-year engagement activitiesCreate trusted relationships that encourage long-term membership
Be Visible in the IndustryAttend trade shows, industry events and networking functionsPromote HIA's products, services and membership benefitsRepresent a respected national organisation within the building industry
Contribute to Sales SuccessSupport national and regional membership growth strategiesShare market insights and business development opportunitiesCollaborate closely with sales and regional teams
Keep Your Pipeline MovingMaintain accurate CRM records and sales activityTrack leads, opportunities and outcomesManage your sales funnel to ensure consistent performance
Who We're Looking ForPrevious experience in outbound sales, business development, or membership salesComfortable making cold calls and initiating conversations with new prospectsA proactive hunter mentality with a passion for winning new businessStrong relationship-building and negotiation skillsSelf-motivated, resilient and target-drivenExperience using CRM systems and managing sales pipelines
Why Join HIA?Join a recognised and respected national brandWork in a genuine business development role with strong growth opportunitiesHybrid working environmentSupportive team cultureOpportunity to build a rewarding sales career while helping Australia's residential building industry thrive
If you enjoy the challenge of cold calling, love uncovering new opportunities, and get satisfaction from winning new business, we'd love to hear from you.