Front Of House

Front of House

Melbourne

Be the face of a leading global financial services firm.

We're seeking an experienced Receptionist to join our Melbourne Front of House team.

As the first point of contact for clients and visitors, you will play a crucial role in delivering exceptional client service while managing key administrative responsibilities for our Melbourne office.

Based at our Collins Street office, this is a fantastic opportunity to thrive in a fast paced, professional setting alongside another Front of House team member. If you're a proactive and organised individual who enjoys making a great first impression, we’d love to hear from you!

Key responsibilities include:

• Greet clients and visitors with professionalism, ensuring a welcoming and seamless experience both in person and over the phone. 
• Operate a Teams switchboard, directing calls efficiently to the appropriate departments. 
• Oversee meeting room bookings, including setup, catering coordination, and post-event cleanup. 
• Ensure the reception area and meeting rooms are always tidy, presentable, and well-stocked. 
• Provide visitors with refreshments and arrange catering as required
• Handle incoming and outgoing mail, sorting and distributing it accordingly. 
• Organise and coordinate local, interstate, and international couriers. 
• Assist in the planning and execution of office events, including End of Financial Year and Christmas functions. 
• Coordinate staff travel bookings as required. 
• Maintain and order office supplies, ensuring smooth daily operations. 
• Ensure the cleanliness and upkeep of shared office spaces and staff kitchens. 
• Arrange staff gifts in line with the Internal Staff Gifts Policy. 
• Log maintenance requests with Building Management. 
• Assist staff and clients with IT setup requests, such as video conferencing and troubleshooting minor technical issues. 
• Reconcile invoices and expenses related to office supplies, couriers, and events. 
• Provide general administrative support as needed. 

About you:

To thrive in this role, you will have a bubbly, friendly, confident, and approachable nature, along with a strong sense of professionalism.

You'll ideally bring:

• Previous experience in a similar reception or front-of-house role within a corporate environment
• Skilled in Zoom meetings and virtual presentations
• Strong communication and interpersonal skills, with a warm and engaging approach
• Highly organised and reliable, with great attention to detail
• Skilled in time management, with the ability to multitask and prioritise effectively.
• Comfortable working both independently and collaboratively within a team.
• Familiar with Microsoft Office and Teams switchboard systems.
• Experience with accounting software (e.g., Concur) is an advantage.

Why Join Canaccord Genuity?

Canaccord Genuity is one of Australia's leading Wealth Management and Capital Markets firms, with a global network spanning five continents.

We offer the opportunity to build your career in a supportive and collaborative environment where your contribution is valued and your development is encouraged.

Some of our benefits include:

• Structured training, mentoring and on-the-job development
• Study assistance to support your professional development
• Paid parental leave, volunteer leave and wellbeing initiatives
• Employee Assistance Program
• Flexible working arrangements and a supportive team culture
• Access to a global organisation with offices across five continents
• An inclusive workplace committed to diversity, equity and career growth

About Canaccord Genuity

At Canaccord Genuity, our values underpin everything we do. We are Aligned, Accountable, Approachable and Agile, and we're committed to creating an environment where our people can thrive.

Canaccord Genuity is an endorsed employer for all women, and you can explore our benefits and policies directly at: https://work180.com/en-au/for-women/employer/canaccord-genuity. We are committed to building a diverse and inclusive workplace where everyone can thrive.

We welcome applications from people of all backgrounds and encourage individuals who may not meet every requirement to apply if they believe they can make a valuable contribution.