Senior Support Worker | Homelessness | Permanent Part Time

Exciting opportunity for a Senior Support Worker to lead a team at a Temporary Accommodation site in Carramar.

Bring your supervisory skills and dedication to supporting individuals and families who are experiencing, or at risk of homelessness. We are a charity with a different perspective. By keeping people, families and community at the heart of everything we do, and providing essential services, we walk alongside people on their journey back 'home'. Our mission is to empower people with Dignity and prevent, respond to, and end homelessness.

What's in it for you

• Above award rates

• Salary packaging to increase your take-home pay

• Permanent part-time role (20 hours)

• Afternoon shifts 1pm-5pm, Monday to Friday

• Supportive, passionate team

Key duties

• Empower people who are experiencing homelessness

• Act as a Team Leader and provide day-to-day supervision to Support Workers under management direction

• Support the management team with operational training, feedback and Support Worker performance

• Commit to continuous quality improvement to ensure ongoing well-being for staff and guests

• Monitor guest safety and well-being including MRG and ROSH reports

• Ensure WHS documentation is completed in a timely manner

• In conjunction with Support Workers: 

  • Assist our guests to find suitable accommodation

  • Assist guests to complete private rental applications and other documentation

  • Ensure a continuous high level of cleanliness including cleaning bathrooms, floors, and kitchen daily, and changing bed linen

  • Monitor food, care packs, and supplies, and replenish as necessary via our Distribution Centre

  • Complete intake forms and other administration tasks as directed

  • Update database and maintain records

What you'll need

• A minimum of 2 years' experience in similar role, leading teams in challenging situations

• Strong knowledge of the Housing and Homelessness sector

• Current employment Working with Children Check 

• DV Aware Certification or willingness to obtain 

• Sound computer literacy

• Excellent verbal and written communication

• Time management, problem-solving skills, and initiative 

• Personal maturity, common sense, and self-awareness

• Proven capacity to manage professional boundaries

• An eye for detail and ability to clean to Dignity standards

• Able to listen respectfully to our guests

• The capacity to work with dignity at all times

• Current Drivers Licence and own vehicle 

Location: Carramar

Position: Permanent Part Time | 1pm to 5pm | Monday to Friday

How to apply: Please submit your cover letter and an up-to-date CV via SEEK. 

For more information about Dignity visit our website www.dignity.org.au or Facebook https://www.facebook.com/dignityltd/ 

Dignity is a registered charity with the Australian Charities and Not-for-profits Commission. 

We are an EEO employer and value the diversity of our people. Dignity is committed to being a Child Safe organisation. 

Please note that only suitably experienced applicants meeting the above criteria will be contacted.  

We thank you for your interest in working with Dignity.