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SCHMALZ AUSTRALIA
About the role
Are you a team player who shows initiative with a demonstrated high level of energy and a can-do attitude?
Then this could be the next role for you.
This position is responsible for processing customer enquiries and orders efficiently and accurately from receipt through to delivery.
This role ensures timely communication between internal departments, customers, and external partners to deliver a seamless order fulfillment and service experience while maintaining high customer satisfaction and data accuracy.
Responsibilities include:
Respond to customer inquiries
Support the sales team with preparation of quotes
Process customer purchase orders
Communicate order status changes to customers.
Picking, packing, preparing goods for dispatch.
Responsibilities include:
Receive goods
Participate in regular stocktakes
Report on low stock levels
Previous experience in order processing, sales support, customer service, or service admin roles is desirable.
Proficient in Microsoft Office, especially Excel.
Experience with ERP and CRM systems (e.g., SAP, NetSuite, Salesforce) is desirable
Excellent communication, coordination, and customer service skills.
High attention to detail and accuracy in data entry and documentation.
Strong organizational and time-management skills.
Ability to work autonomously
About the Company
Schmalz Australia is a highly successful, long established European based company, known for its market driven innovation, specialist products and investment for long term success. We command an enviable reputation as a trusted producer of a wide range of high-quality vacuum automation and ergonomic handling systems. We are consistently known in markets around the globe for our uncompromising commitment to innovation, efficient materials handling solutions and outstanding service.
To apply, please submit your cover letter and resume through the online application link.
Please note: You need to be an Australian citizen, or hold an Australian work permit, to apply for this role.
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