eCommerce Coordinator - Sydney CBD

Start your career in eCommerce. Help shape the future of online automotive.

Ready to kick-start your career in the exciting world of eCommerce and digital? At mycar Tyre & Auto, we're taking our customer experience online — and we're looking for a curious, enthusiastic eCommerce Coordinator to be part of the journey.

This is a fantastic opportunity for a recent graduate or early-career professional looking to gain hands-on experience across eCommerce, website management, digital merchandising, analytics and online campaigns.

You'll be part of our Store Support team, working alongside experienced Marketing and digital professionals, technology partners and key stakeholders across the business. From helping launch our new eCommerce platform to keeping the website fresh, accurate and engaging, you'll have the opportunity to make a real impact while building valuable skills for your career.

No years of eCommerce experience? That's okay. We're looking for someone with the right attitude, curiosity and willingness to learn. If you enjoy working with technology and data, have an eye for detail, love solving problems and want to understand what makes a great online customer experience, we'd love to hear from you.

What you'll be doing

You'll get exposure to the full online customer journey and play an important role in helping us deliver a great digital experience.

Your day-to-day will include:

• Supporting the launch of our new eCommerce website through User Acceptance Testing (UAT), helping identify bugs and validate data across desktop and mobile devices.

• Managing website content, including product uploads, imagery, descriptions and merchandising, to keep our online store fresh and engaging.

• Working with our Marketing team to launch campaigns, update homepage content and build landing pages.

• Using analytics and website data to monitor performance, understand customer journeys and identify opportunities to improve the online experience.

• Testing new website features, documenting issues and working with our external development partners to help continually improve the site.

• Helping ensure our website delivers a seamless, easy and engaging customer experience that reflects the mycar brand.

What you'll bring

We're not expecting you to know everything from day one. We're looking for someone who is:

• A recent graduate or early-career professional with an interest in eCommerce, digital, marketing, business or a related field.

• Naturally curious and excited to learn how eCommerce and digital platforms work.

• Comfortable working with data and willing to get hands-on with analytics and reporting.

• Highly organised with strong attention to detail.

• A problem solver who enjoys investigating issues and finding solutions.

• Confident communicating and working with different teams and stakeholders.

• Excited by technology, digital trends and creating better customer experiences.

What we're looking for

We're looking for someone who's excited about digital commerce and eager to learn.

You'll ideally bring:

• A recent qualification in eCommerce, Marketing, Business, Information Technology or a related field.

• Strong attention to detail and the ability to spot inconsistencies across websites and digital content.

• Confidence using Microsoft Excel or Google Sheets to organise and work with data.

• Exposure to website content management systems (CMS), website builders or blogging platforms.

• Strong communication skills with the ability to clearly document technical issues and collaborate with multiple stakeholders.

• Excellent organisational skills and the ability to manage competing priorities.

• Previous experience in retail, hospitality, administration or customer service will be highly regarded.

Why join mycar?

At mycar, our vision is to be the team of auto experts famous for customer care. As part of our CX Champions team, you'll work collaboratively with internal stakeholders and external partners to support the ongoing success of our online platform while contributing to an exceptional customer experience.

Belonging at mycar  

At mycar, we value the diverse backgrounds, experiences, and contributions that each person brings; what makes you unique makes us better! No two days are the same: we’re dynamic and full of passionate teams challenging new ideas through collaboration.  

To grow one of the most recognised leaders in automotive, we need the most interesting and talented people. Are you one of them? If so, we want to talk to you! 

If you require support with your application/reasonable adjustments for the interview process, we want to hear from you. Please contact us at ••••@mycar.com.au