Wests Nelson Bay & The Anchorage Hotel and Spa - EOI

About the Opportunity

The Wests Group invites enthusiastic and service-driven people to express interest in joining our teams at Wests Nelson Bay and The Anchorage Hotel and Spa. These venues offer a variety of opportunities for individuals who enjoy creating welcoming, memorable experiences for guests.

We regularly welcome expressions of interest across the following areas:

- Bar and Gaming Attendants - Supporting our bar and gaming operations with friendly, professional service. RSA and RCG certifications are required.
- Catering Roles - Including food court team members, kitchenhands, cooks, and chefs. Experience in busy kitchen or service environments is highly regarded.
- Restaurant Food & Beverage Attendants - Delivering warm, attentive dining experiences. RSA certification is required.
- Hotel Roles - Housekeeping and Guest Relations positions where attention to detail and a genuine approach to service are valued. RSA certification is required for front office roles.

These roles require availability on weekends and during peak seasonal periods, with reasonable availability from Monday to Thursday. Bar and gaming roles are particularly important during peak trading times and are often rostered from the evening through to the early hours of the morning.

As part of The Wests Group recruitment and assessment process, all candidates progressing to the next stage will be required to complete relevant due diligence and probity checks specific to the role. This includes, but is not limited to, a Criminal History Check, reference checks, and right to work verification via our company portal. All associated checks and costs will be facilitated by The Wests Group.

Why work with The Wests Group?

As a growing organisation, we offer stability, consistent shifts, and opportunities to move into permanent roles for the right people. We value the contribution of our team members and recognise their efforts through our Employee Appreciation program, regular acknowledgements, and occasional rewards.

If you are looking to build a long-term career in hospitality, we support your growth through mentorship and development programs designed to help you progress into leadership roles or explore opportunities across the Group. For many of our team members, their first role with us is just the beginning.

What about the fun stuff?

Being an employee of The Wests Group will give you access to the following perks and benefits:

- Wellbeing: First Nations Cultural Leave, wellbeing leave, flu vaccinations, flexible work options, community care leave, and access to Employee Assistance Programs.
- Career: Certificate III in Hospitality, paid traineeships, and leadership programs.
- Financial: Paid parental leave, annual leave loading, above-award wages, penalty rates, and discounts on meals whilst on shift.
- Lifestyle: Balance Collective gym discounts, NIB Health Insurance offers, holiday park savings, and discounted accommodation across our hotels.

We welcome candidates from diverse backgrounds to create a work environment where employee differences such as gender, age, culture, disability, sexual orientation and education are valued to reflect the diversity of the communities in which we operate. Aboriginal and Torres Strait Islander peoples are encouraged to apply.