Roster / Administration Officer

Full Time Roster and Administration Officer – Aged Care | Gladesville

Are you an enthusiastic and professional Roster and Administration Officer? We're looking for an experienced roster/administration co-ordinator to be the welcoming face of our Gladesville aged care home. This role is a Permanent Full-time position.

About us

Christadelphian Aged Care is a respected and trusted not for profit aged care provider that has been serving the community for more than 70 years. We have 4 Homes and 2 Retirement Villages across Sydney and Queensland. We are a values-based organisation whose mission is to uphold the values of kindness, love, patience and gentleness.

Your role delivers efficient front office administration on a part-time schedule, providing respectful service to residents, families, visitors, and staff, while managing roster coordination and systems with confidence.

About the role

As our roster and administration officer, you will play a pivotal role in welcoming and supporting residents, families, visitors and staff ensuring efficient front office administration. This role will be responsible for ensuring continuity of care for our residents by coordinating efficient schedules for our dedicated team of nurses and care workers. Operating in a fast-paced environment, you will balance resident needs, staff availability, and regulatory frameworks to maintain optimized rosters.

Key responsibilities

• Be the first point of contact at reception—greet visitors, answer and direct calls, and support enquiries with professionalism and discretion.

• Roster management: prepare, update and maintain staff rosters, manage shift changes, and liaise with management as well as clinical care teams to ensure coverage.

• Maintain accurate records and data entry across relevant systems.

• General administration support

• Support compliance processes by ensuring documentation is complete and up to date.

• Contribute to a positive workplace culture and resident-focused service.

About you

• Proven experience in roster management (essential).

• Experience using Humanforce (desirable).

• Previous administration/reception experience, ideally within aged care, health or a similarly fast-paced environment.

• Exceptional problem-solving abilities and a calm demeanor.

• Excellent presentation, communication and customer service skills.

• High attention to detail and strong time management skills.

• Confident computer skills (Microsoft Office and rostering systems).

• Ability to handle sensitive information with discretion.

Why join us?

As a CAC employee you will be providing highly valued services to the community with a values-based organisation who offers ongoing education and training as well as not for profit salary packaging options including:

• salary packaging for several different personal expenses (including rent, mortgage payments and living expenses)

• potentially significant tax savings, meaning more money in you pocket each week (subject to eligibility).

How to Apply

• If you are interested, please apply through SEEK. Only successful candidates will be contacted.

• No agencies please.