Senior Legal Administrative Officer

The Role

The Senior Legal Administrative Officer will be an extraordinary organiser who leads the enabling functions underpinning our dynamic work environment. The ideal candidate will bring strong attention to detail, excellent communication skills and a high level of flexibility and adaptability in a social justice service environment. 

Working in collaboration with Care’s Director of Operations and the Principal Solicitor, you will lead our professional legal administrative support team, coordinate office management and deliver legal secretariat services.

Our multi-disciplinary team delivers legal advice and representation for people experiencing debt, credit and other consumer law problems, often arising from financial hardship and vulnerabilities. You will demonstrate experience in a trauma-informed environment as well as working with clients who are experiencing vulnerabilities.

You will work from a client-centred approach and where appropriate, in close connection with Care‘s financial counsellors and capability specialists to achieve a seamless client journey through our service. 

Accountability and Compliance

The Senior Legal Administrative Officer is supervised by and reports directly to the Principal Solicitor. You will work collaboratively alongside Care’s Operations Team.

You will assist to manage risk and ensure compliance with Care’s policy frameworks and the accreditation standards of Community Legal Centres Australia.

Deliverables

Support our CCL team to deliver high quality, trauma-informed services for our community by:

• Providing a range of high-level program administration services for our team of solicitors.
• Delivering a range of legal secretariat duties.
• Supervising and mentoring a team of legal administrative officers to provide outstanding legal support services for our solicitors.
• Ensuring data integrity and assisting with drafting funding reports.
• Working collaboratively with members of Care’s Operations Team to ensure optimal enabling services for the CCL team.
• Exercising highest levels of integrity and discretion to protect the interests of our clients and the positive team culture of Care.

Qualifications

• Qualifications in business administration or experience in the legal or social and community services sector in a senior administrative role.
• Experience in data collection and management.

Position Description

Provide a range of high-level program administration services for our team of solicitors including:

• Be the primary point of contact for all CCL administrative needs.

• Supporting the Principal Solicitor, Operations Team and the CEO to ensure compliance with the accreditation standards of Community Legal Centres Australia.
• Supervising and mentoring a team to provide outstanding legal support services for our solicitors.
• Assisting the Principal lawyer withthe compilation of reports for funding bodies in collaboration with relevant staff and stakeholders.
• Working collaboratively with members of the Operations Team to maintain the highest WHS standards and ensure enabling services are delivered to the CCL team, including ITC, training and office supplies.
• Maintain relationships with external stakeholders including referral networks in the justice and community sectors.
• Support delivery of high quality, trauma-informed services for our community.
• Liaise with multiple internal and external stakeholders.
• Ad hoc assistance for social media posts and Care’s website.

Deliver a range of legal secretariat duties:

• Assist in the preparation of court documents.
• Screen and classify incoming correspondence and directing inquiries to appropriate areas.
• Maintain an effective system for prioritising, monitoring, tracking, and actioning incoming and outgoing requests for legal assistance and other program services.
• Maintain the precedents and resources library.
• Maintain the legal diary and staff rosters including for outreach services and events.
• Provide secretariat support for team meetings.
• Preparing draft correspondence, and resources as necessary.

• Exercising highest levels of integrity and discretion to protect the interests of our clients and the positive team culture of Care.

• Superannuation paid at Superannuation Guaranteed Rate of 11% to Employee’s choice of fund with opportunity for Employee co-contribution.
• Salary sacrificing available.
• Terms and conditions are those set out in the Job Offer Letter, Care Employment Contract, Care policies & procedures, SCHCADS Award and the National Employment Standards as set out in the Fair Work Act (2009).
• All Care staff are required to comply with Care policies & procedures.

next steps

To submit your application, please click ‘Apply Now’ by the closing date.

The position description and selection criteria are attached below.