Pharmacy Assistant

Here at TerryWhite Chemmart, we are Dedicated to Care.

Do you have a passion for healthcare and customer service? Join the Team at TerryWhite Chemmart Douglas Street!

TerryWhite Chemmart Douglas Street is a trusted name in community healthcare. As part of one of Australia’s leading pharmacy networks, our team is committed to delivering exceptional service, expert advice, and a whole-health approach to care. From vaccinations and health checks to personalised medication support, we pride ourselves on being a welcoming and professional destination for our customers’ health needs.

About the role:

In this role, you’ll play a key part in creating a welcoming and supportive experience for our customers. As our Pharmacy Assistant, you will be the first point of contact for customers, creating a welcoming and professional experience from the moment they enter the pharmacy. You will proactively engage with customers, ensuring they feel welcomed, supported and confident in their health journey.

This is a part-time position offering 22.5 hours per week, with the following roster:

• Monday: 10:00am - 6:00pm
• Thursday: 10:00am - 6:00pm
• Friday: 10:00am - 6:00pm

In this role, you will:

• Deliver outstanding customer service and support retail sales.
• Provide advice to customers within your training, with support from pharmacists and senior team members.
• Contribute to achieving store KPIs through professional, caring and supportive customer engagement and service.
• Promote pharmacy services and loyalty programs to support customer wellbeing.
• Maintain high standards of merchandising and store presentation.
• Support daily operations, including stock handling and general housekeeping.
• Learn and use our pharmacy systems with training and support.
• Work efficiently in a fast-paced team environment.

About you:

• Previous community pharmacy experience
• Demonstrated customer service experience, supporting business KPIs, in a fast-paced team environment.
• Experience in stock management and/or merchandising would be advantageous.
• Strong communication skills, attention to detail and problem-solving abilities.
• Confident in using POS systems, cash handling, and delivering tailored product recommendations and solutions to customers.
• Reliable, eager to learn and passionate about healthcare.
• Are an optimistic individual who wants to share that positivity with their team and customers.

The rewarding benefits in joining our team:

• In store discounts, incentives, and bonuses!
• Opportunity to complete further training for personal and professional growth.
• Chance to connect and expand your experience and network.
• Free and confidential support through our Employee Assistance Program.
• A sense of purpose beyond work - make a difference in your community.
• Never ending stream of gratitude from our patients and appreciation from our leadership.

About TerryWhite Chemmart:

TerryWhite Chemmart is one of Australia’s leading pharmacy networks, with more than 600 community pharmacies, playing a vital role in frontline healthcare. We support our teams to deliver trusted health advice, professional services and personalised care that helps Australians better manage their health every day.

In addition to this, TerryWhite Chemmart Douglas Street has the added benefit of operating in partnership with a dedicated support centre, assisting you to achieve your personal and professional goals.

We proudly foster a safe, inclusive and supportive workplace and encourage applications from Aboriginal and Torres Strait Islander peoples, members of the LGBTQI+ community, and people with disabilities. If you require assistance with your application or accessing the supporting information, please feel welcome to reach out to: careers@twcmhealth.com.au

If you are looking for a workplace where people come first, your contribution matters, and your career can grow, this could be the opportunity for you.

Ready to join our team? Apply today.

Applicants must have the right to live and work in Australia.

Successful applicants will be contacted by phone or email.