Sales Assistant

About Us

Urban Trends is a family-owned leading footwear retailer that has proudly served the Adelaide community for almost 30 years. We provide a distinctive selection of women’s and men’s shoes that combine quality, comfort and craftmanship in a mix of our own exclusive labels, trusted local brands and international labels.

Our business philosophy is not to “just sell shoes” but rather satisfy a customer need, by providing exceptional customer service, attention to details and excellent industry knowledge.

Urban Trends is on an exciting journey of strong expansion, and we’re looking for passionate sales assistants to join our growing team. If you are ready to grow and want to contribute to building something special, we want to hear from you!

About You

We are looking for motivated, energetic people who take pride in what they do, love connecting with people, and are excited about contributing to our ongoing success. At Urban Trends, your ideas, energy and contribution make a true difference and will be highly valued. This is a rare opportunity to establish your career in the footwear industry, with mentoring and long-term growth opportunities for the right candidate. Bring your passion and ambition and grow with us!

About The Role

Our sales assistants strive to provide exceptional customer service, and sharp product knowledge to help our customers find their perfect fit. You will play a vital role in ensuring smooth day-to-day operations of our stores, ensuring stock levels are adequately managed. You will be results-driven and capable of consistently achieving our KPIs and budget goals. You will have the ability to work in fast-paced environments. You can think critically and look for ways to improve business operations.

You will be flexible to work weekends and Thursday night. Applicants must include availability on resume to be considered.

Skills and Attributes

·        Reliable, punctual and committed

·        Passionate, ambitious and willing to learn

·        Strong communication skills

·        Strong ability to maintain product knowledge (training provided)

·        Customer-centric approach committed to building relationships with customers

·        Ability to work effectively as part of our team and independently

·        Results-driven with proven ability to consistently achieve KPIs

·        Physically capable to climb ladders, handle stock and assist customers with shoe fitting.

·        Flexibility to travel between metro store locations highly desirable

What You’ll Get

·        50% off RRP across our brands

·        Be supported and mentored to excel in a career in footwear

·        Learn from industry-leaders and grow as a salesperson

·         Work in a supportive and friendly team

·        Be valued for your contribution and ideas

·        Join a thriving business with long-term growth opportunities

How to Apply

Please submit your resume and a short cover letter, addressing the following:

·        What motivated you to apply for this role?

·        What do you believe you could bring to our team that would make a difference?

·        What does excellent customer service mean to you? Give us an example of what that looks like in practice.

Please include your availability on your application.