Warehouse Assistant

Responsible for the timely and accurate fulfillment of customer orders and the dispatching of goods. The incumbent will possess a range of pharmaceutical warehousing skills and be expected to carry out a variety of tasks supporting pharmaceutical warehousing without direct supervision when applying these skills. The incumbent will be expected to perform to LINK standards in all accredited skill areas and to have a detailed understanding of the processes which drive those aspects of the pharmaceutical warehousing in which he or she is accredited.

Key Responsibilities

1) Handling Materials

• Receive goods and process appropriate receipts

• Process goods returned for credit

• Pick and package goods for despatch

• Convert all orders to pick slips and process

• Maintain up to date records for all despatched goods

• Assemble urgent orders as required

• Assemble all orders in a timely manner

• Maintain integrity of stock and perform stock rotation

2) Inventory

• Establish systems to facilitate handling of inventory

• Increase efficiencies through implementation of best work practices

• Ensure all stock transactions are accurately recorded

3) Warehouse Maintenance and Compliance

• Ensure all GDP requirements are within governmental regulation guidelines

• Adhere to all safety instructions and workplace procedures

4) Report any identified hazards / accidents or incidents

• Maintain up to date First Aid qualifications

• Ensure warehouse is maintained in good order and condition

5) Administration

• Ensure filing and documentation is up-to-date and is compliant with standard processes and formats

• Complete required reports within designated timeframes (e.g. expenses, product samples etc)

• Participate in meetings as needed

• Liaise with management and staff to ensure projects are conducted efficiently

• Communicate with staff & management using proper channels

• Master computer skills and required software programs

6) Knowledge and Compliance

• Maintain a current and comprehensive knowledge of relevant LINK, competitors and general products

• Carry out your duties in adherence to GDP regulations

• Contributes to a Quality-focused mindset; Quality is everyone’s responsibility.

• Ensure every team member has the opportunity to work in a safe and health work environment.

• Understand the issues affecting the customers who prescribe our products and patients who use them

• Promptly notify LINK’s pharmacovigilance unit of all adverse reactions reported on LINK’s products

• Maintains up-to-date knowledge of industry trends, cutting-edge practices and techniques, current publications, regulations, etc

• Maintain up-to-date knowledge of LINK’s standard operating procedures and policies and ensure compliance at all times

• Ensure your Company related activities comply with relevant Acts, legal demands and ethical standards

• Demonstrated logistics experience, preferably in the pharmaceutical or medical industry

• Tertiary qualifications in logistics or similar is advantageous

• A current first aid certificate is advantageous

• Hold appropriate license for forklift operation, where appropriate

• Hold accreditation for handling dangerous goods for consignment

• Good computer literacy

• Strong written and numerical skills

• A thorough understanding of Good Distribution Practice (GDP)

• Team-oriented, with a collaborative approach to work