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About the role
About us
Springmount Services is a 100% Australian owned and operated integrated services company with over 1900 staff nationwide. We are currently on the lookout for Security persons who share our commitment to service excellence and care.
About the role
The position is primarily responsible for providing a manned security overlay as part of an asset protection team and dealing with members of the public. You will be responsible for providing exceptional customer service to all our customers, and you will also build strong relationships with your internal stakeholders.
Key responsibilities
Asset protection and maintaining a safe environment for customers, visitors and staff.
Observing and reporting all activities associated with asset protection and site safety.
Enforcing rules and policies including moving people on where necessary.
Maintaining logs and records of occurrences, completing necessary paperwork, and using electronic equipment to input and retrieve data.
Providing information, directions, explaining policies to customers, contractors etc.
Sound knowledge of the asset including associated buildings, access routes and access permit requirements for contractors etc.
About you
Hold a current QLD Security License—must provide evidence.
Be able to walk and stand for long periods.
Current Senior First Aid certificate—must provide evidence.
Exceptional communication, both verbal and written.
Prior Retail environment Security roles.
Ability to complete precise reports and communicate efficiently.
Excellent Computer skills using Microsoft Office products.
Appropriate corporate presentation.
Work as part of a team.
Highly professional with excellent communication skills and a positive attitude.
Benefits
Challenging and varied work within a supportive team environment.
Ongoing support, personal development and career progression.
Uniforms provided.
Opportunities for high performers.
Opportunities to work additional shifts.
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