Assistant Park Manager

Located opposite the calm, sheltered waters of Emu Point, RAC Rose Gardens Holiday Park offers the ideal base for exploring the stunning Albany region.

We are currently seeking an Assistant Park Manager with strong park management experience to join our team on a full-time basis and contribute to providing our RAC members and guests with high-quality holiday park accommodation and services.

This is a live-in position with accommodation provided as part of the employment package, allowing the successful candidate to live and work on-site. While this is a single-person role, there may be employment opportunities available for a partner depending on business requirements and suitable vacancies.

This role would be ideal for a local candidate or someone looking to relocate from Perth or elsewhere in Western Australia.

Join our close-knit team in this exciting role to create memorable guest experiences in one of WA's most beautiful coastal destinations.

What will you be doing?

The successful candidate will support the Park Manager in maintaining all operational aspects of RAC Rose Gardens Holiday Park, ensuring high standards of guest service, accommodation presentation, grounds maintenance and day-to-day park operations.

Your day-to-day impact

• Manage and develop a team comprising Front Office, Housekeeping and Maintenance staff.
  
• Lead and drive the delivery of memorable customer service experiences for members and guests.
• Manage guest reservations and front office operations, including the use of RMS reservation systems.
• Foster a safety-first culture across the property, ensuring compliance with all workplace health and safety policies and procedures.
• Support financial management activities including budgeting, procurement, cost control, and revenue generation.
• Manage and maintain park assets and facilities.
  
• Assist with the management of after-hours operations, including participation in a shared on-call phone roster with the Park Manager.

• Previous experience in a similar management role within a holiday park, tourism, hospitality or related industry.
• Demonstrated leadership experience with the ability to motivate and develop teams.
• Experience using RMS reservation software or similar property management systems.
• Strong computer skills including Microsoft Office and other operational software systems.
• Sound understanding of caravan park grounds, facilities, and maintenance requirements.
• Knowledge of regulatory requirements impacting caravan park operations and the ability to maintain a safe working environment.
• Self-motivated with excellent interpersonal, communication and problem-solving skills.
• Current Driver's Licence, National Police Clearance, and up-to-date Senior First Aid Certificate.
• Availability to work a five-day roster across a seven-day operation, including weekends, public holidays, and school holiday periods.
• Availability to participate in an after-hours on-call roster.

• Competitive salary package plus Incentive Bonus Scheme. I
  
• Accommodation included as part of the employment package - live and work on-site.
• Potential employment opportunities for a partner, subject to business needs and available roles.
• Work in a beautiful coastal location within the Albany region.
• A supportive and dynamic work environment with a reputable and long-standing organisation.
• Opportunities to upskill, develop and grow your career with RAC.

If you are interested in joining our friendly team, please submit your resume by clicking 'Apply' today!

About RAC

As an Equal Opportunity Employer, RAC values inclusivity and promotes a workplace that actively seeks to welcome contributions from all people. If you need assistance or adjustments to fully participate in the recruitment process, please contact our Talent Acquisition Team.

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