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The Skin Bar
About the role
About the role
The Senior Training Manager is a full-time, on-site role based in Sydney, NSW, responsible for training and education delivery across The Skin Bar's clinics. You'll work closely with leadership and clinical teams as we build out new product lines, treatment protocols and education programs, while developing the skills and confidence of our boutique clinic teams across Australia.
Key responsibilities
Conduct training programs for clinic teams, including onboarding, technical treatment training, customer experience, and compliance
Conduct regular training sessions, workshops, and refreshers
Evaluate performance through assessments, observations, and feedback
Collaborate closely with operations and leadership to ensure training aligns with brand standards, treatment protocols, and expansion plans
Maintain consistent quality of service across all locations
Utilise and improve training materials, documentation, and digital resources
Mentor trainers and team leads
Support change management when new treatments, technologies, or processes are introduced
Provide hands-on treatment training and new product and treatment launches
About you
Minimum 2 years experience in a training or education role within the beauty, skin or aesthetics industry
Certificate IV in Training & Assessment or relevant training qualification
Diploma of Beauty Therapy or higher qualification
Strong practical skin and treatment knowledge
Confident presenting, educating and leading small groups
Passionate about developing people and creating exceptional treatment standards
Interstate travel will occasionally be required
About us
The Skin Bar is a rapidly expanding Australian skin brand with a small boutique clinic network. We are growing our Education team as we continue to evolve and raise the standard across our clinics.
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