Customer Service Attendant (Fortress Melbourne) – Expression of Interest

Are you a bar or restaurant floor legend looking for your next career move? Are you game enough? Then read on!

If you have experience in food & beverage and an awesome personality, then we want to hear from you!

We are frequently looking for new casual Customer Service Attendants (CSAs) to join our awesome team at Fortress Melbourne. If you feel that you have the necessary skills & experience needed to thrive in the role, then let us know below; we will reach out if anything suited to your skill set comes up. 

About the Role

We’re always on the lookout for amazing people to join our team. You might be a cocktail wizard ready for a new challenge, or maybe you’ve got strong restaurant/venue floor skills and want to level up. Our CSA team does everything from serving tables and making cocktails to helping guests with PC gaming, tabletop, and arcade experiences. We love what we do and we have fun doing it. If this sounds like a fit, we want to hear from you!

Ideal Candidates Must Have:

• At least 2 years experience in a similar fast-paced food & beverage environment is essential
• Outstanding guest service skills
• Experience as a bartender will be an advantage
• Experience servicing large crowds of up to 1000 people
• Confidence in handling guest complaints & resolutions
• A valid Responsible Service of Alcohol certificate
• A valid Working with Children Check (this must be obtained before employment commences)
• High energy with the ability to multi-task & adapt in a fast-paced environment
• Excellent personal presentation & a positive “can do” attitude
• Flexibility to work across weekdays, evenings, weekends & public holidays
• Full ongoing rights to work in Australia

If you’d like to submit your expression of interest, click the Apply Now button at the top of the page!