Food & Beverage All-Rounder: Derwent Bridge Hotel

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget, style, and occasion – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible destinations to create unforgettable holiday experiences. Part of the trusted NRMA Group, a member-owned brand, our passionate team works together to make holiday magic happen—it's not just our job, it's in our nature. 

Pumphouse Point is an adults-only retreat nestled on Lake St Clair, just 2.5 hours from Hobart. This hidden gem features 19 rooms in two converted heritage buildings, offering an intimate escape in World Heritage wilderness. Only 10 minutes away, the Derwent Bridge Wilderness Hotel boasts soaring ceilings, exposed beams, and a grand double-sided fireplace at the heart of its bar and restaurant—perfect for relaxing by the fire, enjoying a meal, and sipping a drink in a classic alpine pub.

Job Description

• Please note, Derwent Bridge Hotel is not in an eligible location to be counted toward WHM visa days
• Onsite staff accommodation available
• Own car highly recommended but not required

What you’ll do:

We’re hiring casual team members to join us at Derwent Bridge Hotel. We're looking for a versatile team player who thrives in a fast-paced environment. You'll deliver great customer service front of house, help manage high-volume orders and bar service, and jump into the kitchen to support the team as a kitchen hand.

You'll provide exceptional service with a warm welcome. You’ll treat our guests and customers as individuals, offering tailored options and solutions with a resilient and can-do attitude. On a daily basis you will:

• Undertake general waiting and service duties of food and beverages.
• Ensure accurate processing of dockets, including cashiering duties.
• Setup and reset restaurants and specific conference & function activities as required.
• Keep our kitchen running smoothly by handling general cleaning in food prep areas, washing dishes, and lending a hand to the chefs with ingredient prep and assembly
• General cleaning of restaurant and public bathrooms

What you’ll bring:  

• Food and beverage service experience with a passion for great food showcasing local produce 
• Strong bar and cocktail making experience
• A vibrant attitude with the ability to work effectively as part of a busy team
• Genuine interest and knowledge of beverage products such as spirits, beer, and wine.
• A reputation for providing excellent customer service, engaging in great conversations with our guests
• An ability to work in a fast-paced environment 
• Strong communication and people skills
• Valid Responsible Service of Alcohol Certificate (RSA)
• Possess a Do Food Safely Certificate of completion
• Flexible attitude to work hours over a 7 day roster, including weekends and public holidays

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you! 

• Progressive flexibility and well-being benefits to balance all of life's priorities 
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more 
• Employee referral program where you may be eligible for a referral bonus of up to $2,000 
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us. 

Know you belong: 

At NRMA Parks and Resorts we’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

If you’re enthusiastic, professional, and ready to deliver memorable guest experiences, we’d love to hear from you. Apply now or visit our careers site to find out more! 

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.