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Vara Aesthetics
About the role
Be the Heart of the Client Experience
At Vara Aesthetics, we know that exceptional client experiences begin long before a treatment starts. The welcome a client receives, the way they're cared for, and the feeling they leave with are all just as important as the treatment itself.
We're looking for a warm, organised and professional Receptionist / Client Experience Coordinator who genuinely loves people and takes pride in delivering five-star service.
WHY YOU'LL LOVE WORKING WITH US
• Flexible part-time role
• Alternate Saturdays only
• Closed Mondays
• Two-week Christmas closure annually
• Beautiful clinic environment
• Ongoing training and development
• Staff treatment and skincare benefits
• Career progression opportunities
• Supportive team culture
• On-site parking
YOUR ROLE
You'll be the first and last impression of the clinic and play a vital role in creating memorable experiences for every client.
• Welcome and assist clients on arrival
• Manage appointments and clinic schedules
• Handle phone, email and online enquiries
• Process payments and maintain client records
• Support retail skincare recommendations and sales
• Manage appointment confirmations and recalls
• Assist with clinic administration and daily operations
• Support social media and content creation activities
ABOUT YOU
• Previous reception or customer service experience
• Outstanding communication skills
• Strong organisational ability
• Professional presentation
• Excellent attention to detail
• Positive, can-do attitude
• Ability to multitask in a busy environment
• Passion for delivering exceptional service
Highly desirable:
• Experience in aesthetics, beauty, wellness or medical clinics
• Retail sales experience
• Social media confidence and marketing skills
• Interest in skincare and aesthetics
If you love making people feel welcome and thrive in a premium client-focused environment, we'd love to hear from you.
To apply, please send your resume and a short cover letter outlining why you'd be the perfect fit for our team.
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