Regional Administrator

ROLE/ Responsibilities:

Managing and updating the flow of homes DCJ email correspondence in WMS and portal 

• Ad-hoc administration and data entry projects from time to time as directed by the Regional Manager 

• Management of Office administration requirements 

• Case management and tenant engagement for any escalations 

• Support Region in achievement of KPI’s and Service delivery. 

• Monthly and Weekly reporting as directed by the Regional Manager 

• Management escalated matters under the direction of the Regional Manager

Safety and Zero Harm:

Comply with and require others to comply with relevant legislation, standards and Codes of Practice. 

▪ Maintain safety, quality and environment as a consistent agenda item at all workgroup meetings. 

▪ Provide Downer workers with supervision according to their capabilities to ensure that tasks are performed safely and in accordance with the documented procedures. 

▪ Make certain all employees within their area(s) of control receive appropriate training to perform work in a safe, legal and competent manner. 

▪ Make certain Zero Harm responsibilities and accountabilities have been communicated to contractors engaged within their area(s) of control. 

▪ Allocate appropriate resources to effectively support Zero Harm functions within the business. 

▪ Implement the Zero Harm Management Plan and other associated project documentation that identify and control the risks.

Experience: 

▪ Strong communication and interpersonal skills, with the ability to convey complex information clearly and effectively. 

▪ Strong Experience in administration. 

Skills & Knowledge: 

▪ Proven experience (2 years) in previous administration support role. 

▪ An understanding of the adherence to Key Performance measures 

▪ Sound computer literacy and formal reporting and report writing skills 

▪ Demonstrate competent communication and interpersonal skills 

• An understanding of adhering to a department budget