Senior Receptionist / Senior Administrator – Potential Practice Manager

About the role

The successful applicant will be responsible for a range of reception, administration and practice management duties within a well-established Physiotherapy and allied health practice located in Melbourne's south-east. For the right applicant, there is also the opportunity for this position to develop into a broader Practice Manager role, with responsibility for leading the administration team and helping manage the day-to-day operations of the practice.

Key responsibilities

• Managing a busy reception environment and practice diary

• Providing a professional, friendly and welcoming experience for patients

• Managing appointments, enquiries, payments and accounts

• Liaising with external stakeholders including WorkCover, TAC, Medicare, HICAPS and private health insurers

• Assisting with billing, accounts and administrative processes

• Using and assisting with accounting and payroll processes through Xero

• Supporting and coordinating the administration team

• Assisting with staff rostering and ensuring appropriate reception coverage

• Managing and improving administrative systems and processes

• Working closely with the Director and clinical team

About you

• Previous experience in an allied health, medical or similar professional practice

• A good understanding of systems including Medicare, WorkCover, TAC, HICAPS and private health funds

• Experience managing a busy practice or appointment diary

• Strong administrative and organisational skills

• Excellent attention to detail

• A high level of initiative, common sense and problem-solving ability

• Experience using Xero or similar accounting and payroll software

• Experience supervising or managing administration staff

• Strong communication and interpersonal skills

• Confidence working independently and taking ownership of tasks and projects

About us

Centre Sports & Spinal is a well-established Physiotherapy and allied health practice located in Melbourne's south-east. The practice operates from 7.30 am to 8.00 pm Monday to Friday, as well as Saturday mornings.

Benefits

• A key role within a well-established and respected physiotherapy practice

• The opportunity to work closely with the Director and have a genuine influence on how the practice operates

• A supportive and experienced clinical team

• The opportunity to improve systems, introduce new ideas and create positive change

• Genuine potential to develop into, or step directly into, a Practice Manager role

• Flexible working arrangements

• The potential for a hybrid role combining work from the clinic and working from home

• Approximately 24–32 hours per week, with flexibility for the right applicant

• Thorough training and support during the transition into the role

• Competitive remuneration based on experience, skills and responsibilities

Please ensure any inquires are not directed through the clinic and are sent either via Seek or directly to ***************@gmail.com