Customer Service Assistant

Customer Service Assistant – Multiple Opportunities

Are you people-oriented and do you thrive in a fast-paced environment? Like the idea of working at a Leisureplex?

About the role

The City of Canning are looking for enthusiastic Customer Service Assistants to join our vibrant team at the Riverton and Cannington Leisureplexes! Providing front-desk customer service, this is a fantastic opportunity to be a part of a local council that promotes health, wellness, and fun for all community members!

A snapshot of your new role:

• Greet and welcome visitors with a warm and friendly demeanour

• Assist customers in person, over the phone and online with enquiries, membership sign-ups, centre bookings, and Swimming and Leisure course enrolments

• Provide accurate information on leisure centre programs, services and membership options

• Process payments and maintain financial transactions with accuracy and efficiency

• Ensure the cleanliness of the customer service zones

A bit more about the opportunity:

You must be available for a minimum of two (2) shifts per week across Cannington and Riverton Leisureplexes. This includes:

• Opening Shift 5:15am start

• Day Shift 8am - 5pm

• Mid-day Shift 9:30am – 3:30pm

• Closing Shift 8:45pm finish

• Weekend Shift 6:45am - 6:00pm

• Sunday Women’s Only Cannington 8:45pm finish

Shifts are between 3-6 hours in duration and other shifts are available according to operational needs

Please see the link for opening hours https://www.canning.wa.gov.au/places-and-events/places-to-play/leisureplexes/about-us/opening-hours.

Who we’re looking for:

• Naturally great with people and a genuine desire to provide exceptional customer service!

• You’re committed to teamwork and helping each other, especially during busy times/peak periods

• Customer Service, Cash Handling and Point-of-Sale experience is essential

• Experience within a leisure or recreation centre is highly advantageous

• Experience with debt collection, direct debit and web payments desirable

• You’re a great multi-tasker and able to handle multiple things at once

• Current satisfactory National Police Certificate (or willingness to obtain)

Why apply for this role?

• Engaging and supportive work environment that fosters teamwork

• Opportunity for career growth within the City of Canning

• Great casual rate of $34.06 per hour (inclusive of casual loading) + super + weekend penalties

• Junior rates apply

• Free onsite parking

• Complimentary membership to the Cannington and Riverton Leisureplexes (gym, aquatics, sauna, group fitness)

Impact the Community in a Big Way

The City of Canning aims to be a welcoming and thriving city, giving our people an opportunity to thrive through work that truly makes a difference!  With a population of over 100,000 over 64 square km of land, we provide services to support and develop our community every day. We believe that engaging people with diverse backgrounds and all abilities will assist in delivering superior services to our community and are committed to the principles of equal opportunity for all.

Canning welcomes you to apply:

Click APPLY to complete the application and submit your Resume and Cover Letter. Please outline your availability in your Cover Letter.

You may also contact Cameron Andrews on 0432 312 *** for a confidential discussion.  Visit our website www.canning.wa.gov.au/jobs for more information about the role.

Applications are open until 5.00pm, Tuesday 22 September 2026. We reserve the right to contact applicants and close the advertising period early.

The City of Canning is a child safe organisation and reserves the right to request the relevant working with children qualification from prospective candidates where required.