Data Journalist – Insurance and Banking

Do you want to  interrogate data-centric sources to break down complex financial and insurance topics and produce unique, compelling content that’s accessible to everyday Australian consumers? We are looking for a Data Journalist – Insurance and Banking to join CHOICE someone who brings  passion, curiosity and tenacity to pursue a consumer’s perspective, no matter the obstacles in their way.

About you

You’re a data-driven storyteller who’s equally comfortable interrogating a spreadsheet or writing for a lay audience. You know how to acquire, analyse and interpret complex datasets, and turn findings into stories and visualisations that address the information asymmetry consumers face in financial services and utilities. Persistent and tenacious, strong organisational skills and the ability to manage multiple deadlines without sacrificing accuracy, you balance engaging storytelling with CHOICE’s tone of voice, and collaborating well with internal and external content professionals, subject-matter experts and stakeholders.

Driven above all to uncover the truth in the data and turn it into advice that makes a genuine difference to consumers.

We are looking for someone who has:

• Exceptional written and verbal communication skills, with the ability to rapidly turn around compelling, accurate content
• The ability to interpret complex information, e.g., insurance or mortgage terms and conditions, and translate it for entry into a structured database
• Skill in querying and interrogating databases, and extracting information for analysis and visualisation
• Strong analytical thinking and the ability to logically examine facts and situations
• Proficiency with content management systems, databases and data visualisation tools
• Tertiary qualifications or equivalent experience in Journalism, Statistics, Economics and/or Data Science.
• Experience in the construction and provision of financial services advice in an AFSL context is an advantage.

About the role

Reporting to the Managing Financial Content Editor, you will work within the Insurance, Banking & Utilities.

You will also: 

• Analyse data from primary and secondary sources and maintain databases that are easily accessible and verifiable for content creation.
• Identify consumer issues within the data and propose general advice to help members and the public, within a financial services license framework where necessary.
• Undertake data exception reporting and peer review of calculations and database code, maintaining the integrity of published data.
• Produce high-quality written content for CHOICE publications, with data-driven storytelling and visualisations.
• Translate complex concepts into video and social media formats in collaboration with the Video Producer and Social Media.
• Monitor and analyse content performance, using learnings to inform ideas and approaches.
• Answer customer queries, log queries designated as complaints in the complaints register. and provide general advice protocol as per  our Financial Services Guide 

About CHOICE

CHOICE is the leading consumer advocacy group in Australia, providing information and advice free from commercial bias. Founded in 1959, CHOICE continues to fight for consumers and uncover the truth. Our purpose is to work for fair, just and safe markets that meet the needs of Australian consumers, and we’re a not-for-profit, ethical workplace that walks and talks about our organisational values of Truth, Help and Impact. We believe a diverse and inclusive workplace creates a positive working environment for all employees that helps us better represent Australian consumers. We’re committed to accessibility and flexibility in the workplace and encourage applications from a diverse range of people.

CHOICE Benefits

CHOICE offers a comprehensive suite of benefits to support wellbeing, growth and work-life balance. Some of which include flexible working arrangements, additional leave entitlements and generous parental leave entitlements, Employee Assistance Program (EAP) for free and confidential counselling, in-house wellbeing initiatives, opportunity to make pre-tax super contributions and novated leasing, discounts on membership and CHOICE tested products and many more!

CHOICE’s commitment to Diversity, Equity & Inclusion

CHOICE is committed to creating a fair and inclusive hiring environment, welcoming diverse backgrounds, and promoting a culture where individuals are valued and respected.

We strongly encourage applications from Aboriginal and Torres Strait Islander peoples.

We are also committed to providing reasonable accommodations throughout the recruitment process. If you have any specific needs, please let us know and we will do our best to accommodate them.

Apply Now

To submit your application, follow the prompts to apply including your cover letter and resume (submit as one document if you are unable to submit both documents separately) by Sunday, 13 September. We will prioritise replying to the candidates we would like to proceed with.

For more information on this role and upcoming role opportunities, see our CHOICE Careers page on our CHOICE Website.