Retail Sales Team Member

Retail Sales Team Member - Powerhouse Parramatta

Join the team that will bring Powerhouse Parramatta to life.

About the Role

We are looking for friendly, energetic and customer-focused people to join the Powerhouse Retail team. In this role, you will create a welcoming and engaging shopping experience, helping customers with product enquiries and purchases while bringing the Powerhouse brand to life. You will process sales, refunds and exchanges, maintain a clean and well-presented store, replenish stock and support day-to-day retail operations. This is a fast-paced, hands-on role where you will work closely with the team to deliver great customer experiences across Powerhouse retail stores and pop-ups.

About You

You are someone who genuinely enjoys connecting with people and providing great customer service. You bring warmth, enthusiasm and a positive, can-do attitude to every interaction and thrive in a busy environment. You are reliable, organised and enjoy working as part of a team, while being confident taking initiative when needed. You are comfortable learning POS systems and retail procedures, handling transactions and supporting stock movement and replenishment. Experience in retail, hospitality, visitor experience or customer service is essential, while experience with POS, merchandising or inventory is desirable. An interest in design, culture, museums, creative industries or retail products is a bonus.

Diverse Voices and Experiences

At Powerhouse, our team reflects the communities we welcome every day. We encourage applications from:

• First Nations peoples

• People from culturally and linguistically diverse backgrounds

• LGBTQIA+

• People of all abilities

• People returning to work or changing careers
  
  

About - Powerhouse Parramatta

Powerhouse Parramatta is Western Sydney’s first state cultural institutions and one of the world's most significant new museum projects. Opening 7 November 2026 with an anticipated annual visitation of over 2million, the Powerhouse will open with 5 international exhibitions that reflect the ambition of the museum across the applied arts and sciences, culture, industry and innovation. The program has been developed in collaboration with the communities of Western Sydney, and local and international collaborators.