Quality Assurance Specialist

Empower excellence. Shape quality. Make a lasting impact.

At Green Leaves Early Learning, quality is at the heart of everything we do. With 70 purpose-built Centres and growing across Australia and growing, we’re dedicated to creating premium environments where children, families and our Team Members thrive. Our Commitment to Child Safety is at the forefront of everything that we do, and it’s our people who bring this vision to life.

Are you our next Quality Assurance Specialist? Working from our national Support Office in Murarrie, this role ensures our Centres maintain and exceed exceptional standards, provides expert guidance, undertakes investigations, and supports continuous quality improvement.

Your Impact

No two days look the same, but in this role you’ll:

· Partner with Centre Directors and Operations to maintain our exceptional quality across all Centres

· Support our Safeguarding initiatives

· Conduct thorough investigations, prepare clear reports and provide insights that drive improvement

· Maintain accurate Working With Children Check records and oversee compliance requirements nationally

· Provide expert advice on the National Quality Framework, including the National Law and Regulations and National Quality Standards

· Support Centres in preparing for regulatory assessments and external audits, while developing tools and resources that promote operational excellence

· Collaborate with each Centre to support high-quality QIPs (Quality Improvement Plans)

· Analyse information and identify trends to inform continuous improvement initiatives and projects across the organisation.

- Where required, liaise directly with the Regulatory Authority.

What You’ll Bring

· 5+ years in a similar quality, compliance or early learning role essential

· Tertiary qualification in Early Childhood Education

· Current Working With Children and Police checks, or the ability to obtain

· Child Protection Training, or completion upon commencement

· Expert knowledge of Education and Care Services, National Laws, Regulations, and Quality Standards

· Proven experience in compliance management, auditing, investigations, and quality assurance

· Skills in Risk Management, Regulatory Authority, policy review and development

· Understanding of State-specific Child Safe Standards and Safeguarding Children strategies

· Risk management, policy development, and incident management

· Excellent communication, written, verbal, interpersonal and collaboration skills

· Experience in training, facilitation and guiding teams towards improvement

· Strong analytical, problem-solving, and project management skills with attention to detail

· A positive, solutions-focused attitude and the ability to thrive in a fast-paced environment

· Some interstate travel may be required to visit Centres and support teams across Australia.

The Green Difference

We believe great people deserve to feel valued, supported and inspired every day. When you join Green Leaves, you’ll enjoy:

· Being part of a high-performing and stable ECEC provider built on years of sector-leading innovation and success

· Progressive and forward-thinking organisation that is growing rapidly and committed to excellence

· Respectful and supportive culture where you’re recognised as a valued contributor

· Professional development opportunities, with mentoring and ongoing learning to help you grow

· Rewarding role that gives you purpose, impact and the opportunity to shape quality across a national network

· Competitive salary package based on your skills and experience

· Childcare discount and access to exclusive lifestyle, retail and wellness discounts and programs

Whether you’re making your move or finding your place, discover the Green Leaves difference and apply today.

- Please note that this job is office-based at our Support Office in Murarrie, Brisbane.