Part-Time / Casual Customer Service & Parts Assistant

About the role

You will be helping with the day-to-day running of the front of our store, assisting customers and supporting our sales, parts and workshop teams. This is a varied position that would suit someone who enjoys dealing with people, working in a hands-on environment and being part of a small team.

Key responsibilities

• Serving and assisting customers in-store
• Answering incoming phone calls and customer enquiries
• Assisting customers with parts identification and parts interpretation
• Preparing and processing invoices
• Entering invoices and maintaining accurate records
• Receiving, checking and putting away stock
• Stock control and general store organisation
• Contacting customers regarding repairs, orders and collections
• Organising and completing local deliveries and pickups
• Keeping the showroom, counter and shop clean and presentable

About you

• Has a current Australian driver's licence
• Has excellent customer service and communication skills
• Is confident speaking with customers face-to-face and over the phone
• Is organised and able to multitask
• Has good computer skills and is comfortable entering information into a system
• Has good attention to detail
• Is reliable, punctual and takes pride in their work
• Is willing to learn about mower, small engine and outdoor power equipment parts
• Can work independently but also enjoys being part of a team
• Is physically capable of handling stock and assisting with deliveries

About us

Morley Mower Centre is a stable local business with an established customer base.