General Manager - Coffs Harbour

Full-Time Opportunity Available

About RFBI:

Royal Freemasons’ Benevolent Institution (RFBI) was established in 1880 to support people in need. Today, we are an award-winning, leading not-for-profit aged care provider with a vision to provide quality aged care services that are accessible to all and have a positive impact on people’s lives. We operate 22 residential aged care villages, 20 retirement villages and a range of home and community services across NSW and the ACT.

The Role:

As the General Manager, you will provide overall leadership for our Coffs Harbour facility, driving high-quality resident outcomes, a strong team culture and operational performance.

This is a senior leadership role where you will lead a multidisciplinary team and oversee the day-to-day operations of the facility, ensuring we deliver safe, person-centred care while meeting regulatory requirements, organisational objectives and the strengthened Aged Care Quality Standards.

Reporting to the Regional General Manager, you will work closely with the Clinical Care Manager and Registered Nursing team onsite, while being supported by RFBI’s Quality, AN-ACC, People & Culture and Operations teams.

This is an exciting opportunity for an experienced aged care leader to take ownership of a well-established facility and make a meaningful impact across resident experience, people, quality and operational performance. You will be part of a supportive organisation that offers flexibility in start and finish times, a competitive salary package and the support of an approachable and visible senior management team.

The Requirements:

• Registered Nurse DIV 1 - AHPRA Registered
• Proven operational leadership skills & experience
• Proficient computer skills and working knowledge of iCare (desirable)
• Understanding of WHS responsibilities, including manual handling principles
• Knowledge of Aged Care Legislation, Accreditation and ANACC
• Current First Aid Certificate
• Valid police check clearance
• Must be eligible to work in Australia.

What’s on offer:

• Dynamic health & aged care provider that focuses on developing & progressing their managers
• Quality, Clinical Governance, Operations & HR support
• Experienced Clinical Care Manager on-site + 24/7 RN coverage
• Collaborative company culture & excellent levels of support
• Motor Vehicle Allowance
• 17.5% annual leave loading
• Eligible for 'not for profit' salary packaging Benefits - Increase your package

Applications Close: 2 October 2026

Join us in our journey, apply now!