Infrastructure Engineer

Infrastructure Engineer
Location   Melbourne CBD
Hybrid - 3-4 days per week onsite in the Melbourne CBD
Full-time, permanent
 
About the role
We are seeking an experienced Infrastructure Engineer to design, implement and support enterprise infrastructure across our cloud, on-premises and hybrid environments. Based in our Melbourne CBD office on a hybrid basis, you will be a key technical escalation point for the technology team, helping to keep our infrastructure secure, reliable and ready to support the business - while contributing to the projects, automation and continuous improvement that shape where our infrastructure goes next.
 
Key accountabilities

• Design, implement and support enterprise infrastructure across cloud, on-premises and hybrid environments.
• Act as an escalation point for complex infrastructure incidents — troubleshooting, identifying root causes and implementing preventative fixes.
• Monitor infrastructure performance, availability, capacity and security to keep services stable and reliable.
• Deliver infrastructure projects, technology upgrades and lifecycle activities.
• Support Microsoft Azure, Microsoft 365, Windows Server, Linux and associated infrastructure platforms.
• Develop and maintain infrastructure automation and orchestration solutions using PowerShell and other tools.
• Manage infrastructure vendors and service providers to ensure effective service delivery.
• Support vulnerability management, remediation and secure infrastructure practices.
• Support disaster recovery, backup and business continuity capabilities.
• Contribute to infrastructure and cloud strategy, architecture and technology roadmaps.
• Provide technical leadership, knowledge sharing and mentoring, including participation in critical incident response and out-of-hours support when required.

Key skills and attributes
Mandatory

• Strong understanding of enterprise infrastructure principles, technologies and operational practices.
• Strong troubleshooting and root-cause analysis skills.
• Practical experience with server operating systems, infrastructure management and automation.
• Strong security mindset, with experience in vulnerability management and remediation.
• Experience with Microsoft Azure and Microsoft 365 environments.
• Experience with Windows Server and Linux platforms.
• Strong communication and stakeholder engagement skills.
• Ability to manage competing priorities and provide technical leadership in a dynamic operational environment.

Desirable

• Experience supporting operational technology (OT) or industrial environments.
• Experience with infrastructure automation, orchestration and configuration management tools.
• Knowledge of cybersecurity frameworks and secure infrastructure architecture.
• Experience with hybrid cloud infrastructure and infrastructure-as-code/automation practices.
• Experience working in manufacturing or critical infrastructure environments.

Qualifications and experience
Mandatory

• Relevant tertiary qualification in Information Technology, Engineering or a related discipline, or equivalent industry experience.
• Minimum 4 years' experience in an Infrastructure Engineer or similar role.
• Demonstrated experience supporting enterprise infrastructure across cloud, on-premises and hybrid environments, including security and incident resolution.
• Experience supporting server, cloud and infrastructure platforms in a production environment.

Desirable

• Microsoft or Microsoft Azure certifications, such as: Microsoft Certified: Azure Administrator Associate (AZ-104), Azure Solutions Architect Expert (AZ-305), Azure Security Engineer Associate (AZ-500), Windows Server Hybrid Administrator Associate (AZ-800/AZ-801), or Microsoft 365 Certified: Administrator Expert (MS-102).
• VMware certifications, such as: VMware Certified Professional - Data Center Virtualization (VCP-DCV), VCP-VCF Administrator, or VCP-VVF Administrator.
• Cisco certifications or relevant networking qualifications.
• Security-related certifications, such as CompTIA Security+, Microsoft Certified: Security Operations Analyst Associate (SC-200), or equivalent.
• Experience working across Operational Technology or critical infrastructure environments.

 
Candidates must be eligible to work in Australia and be able and willing to work in Melbourne CBD for 3-4 days each week. Ideally for 4 days each week to start with.