Site Reliability Engineer (SRE)

We are seeking a highly skilled Site Reliability Engineer (SRE) with strong expertise in Observability, Dynatrace, Application Performance Monitoring (APM), and Cloud Operations. You will play a key role in ensuring the reliability, availability, performance, and scalability of critical enterprise applications and infrastructure.The ideal candidate will have hands-on experience with Dynatrace, monitoring and alerting frameworks, incident management, automation, and cloud-native environments.Key ResponsibilitiesImplement, configure, and support Dynatrace monitoring solutions across applications, infrastructure, and cloud platforms.Monitor system health, application performance, and business services through observability tools.Configure dashboards, alerts, synthetic monitoring, Real User Monitoring (RUM), and distributed tracing.Perform proactive monitoring and identify performance bottlenecks before business impact occurs.Lead incident triage, troubleshooting, root cause analysis (RCA), and problem management activities.Develop automation scripts for operational activities using Python, Shell, or PowerShell.Collaborate with Development, DevOps, Platform Engineering, Cloud, and Infrastructure teams.Support production environments and participate in major incident management processes.Define and maintain SLI, SLO, and SLA metrics.Drive observability best practices and platform reliability improvements.Support capacity planning and performance optimization initiatives.Required SkillsObservability & MonitoringDynatrace AdministrationDynatrace OneAgentActiveGateReal User Monitoring (RUM)Synthetic MonitoringLog MonitoringDistributed TracingApplication Performance Monitoring (APM)SRE & OperationsSite Reliability EngineeringIncident ManagementProblem ManagementRoot Cause AnalysisProduction SupportService ReliabilityCloud & InfrastructureAWS, Azure, or GCPLinux/Unix AdministrationDockerKubernetesNetworking FundamentalsAutomation & ScriptingPythonShell ScriptingPowerShellMonitoring Tools (Good to Have)GrafanaPrometheusSplunkELK StackDatadogAppDynamicsPreferred QualificationsDynatrace Associate or Professional CertificationExperience supporting enterprise-scale production environmentsFinancial Services / Banking experienceExperience with DevOps and CI/CD pipelinesExposure to Infrastructure as Code (Terraform, Ansible)