Head of Technology - 12 Month Fixed-Term

Head of Technology - 12 Month Fixed Term Contract

Cue is looking for a strategic, commercially minded and hands on Head of Technology to lead our technology function through its next chapter.

Reporting directly to our CEO and sitting on the Executive Leadership Team, this is a senior leadership role with responsibility for technology operations, service delivery, security, infrastructure and digital evolution across the Cue business.

You’ll lead a small internal team, manage key technology partners and vendors, and work closely with our business leaders to build a more stable, secure and commercially effective technology environment.

This isn’t a role for someone who wants to sit back and manage from a distance. We’re looking for someone who can think strategically, challenge the status quo and remain close enough to the detail to make things happen.

If you’re someone who sees opportunities to improve things and wants the autonomy to actually do it - keep reading.

What you'll be doing

Leading our technology operations

You’ll take ownership of the day to day technology function, ensuring our systems and services are stable, responsive and supporting the needs of our teams and customers.

You’ll bring greater structure, prioritisation and accountability to service delivery while partnering closely with stakeholders across the business.

You’ll also manage our external vendors, MSPs and technology partners to ensure we are getting the right level of service, value and outcomes.

Driving security and risk uplift

A key focus of this role will be strengthening our technology security, governance and risk environment.

You’ll identify where the gaps are, prioritise what matters most and lead practical improvements across our systems, processes and technology practices.

From reviewing policies and governance through to strengthening business continuity and resilience, you’ll help build a more secure and accountable technology environment across Cue.

Leading technology projects and modernisation

You’ll lead and coordinate key technology projects and transformation initiatives across the business.

This will include identifying opportunities to modernise systems, integrations and processes, while supporting the continued evolution of our eCommerce and omnichannel capabilities.

You’ll work across the business to turn ideas into delivery — balancing the bigger picture with the discipline required to actually get things done.

Leading your team and partnering with the business

You’ll lead and develop a small internal technology team, building capability, accountability and engagement.

You’ll also become a trusted technology partner to leaders across Retail, eCommerce, Operations, Finance, Merchandise and Marketing, helping translate business needs into practical technology solutions.

You’ll be the person who brings people together, asks the right questions and helps the business make smarter technology decisions.

You’ll be great for this role if you have:

• 5+ years’ experience in a senior technology leadership role such as Head of Technology, Head of IT or IT Manager

• Strong experience leading technology operations and service delivery in a fast-paced environment

• Experience managing external vendors, MSPs, service providers and technology contracts

• A strong understanding of infrastructure, technology operations, security and compliance

• Demonstrated experience improving technology environments and leading technology uplift initiatives

• Experience delivering cross-functional technology or transformation projects

• The ability to think strategically while still being hands-on when required

• Strong stakeholder management skills and the ability to communicate with both technical and non-technical audiences

• Experience developing and improving technology policies, governance and operational processes

• A background in software development and/or programming, with the ability to lean into technical discussions, systems and integrations when required, would be highly advantageous

• Experience in retail, fashion or a consumer facing business is desirable but not essential

You’re probably someone who:

• Is curious enough to ask why? and confident enough to challenge the status quo

• Can see opportunities others might miss

• Is commercial, pragmatic and focused on outcomes

• Can move between strategic thinking and operational detail

• Is highly personable and knows how to build relationships quickly

• Can influence without relying on hierarchy

• Is comfortable making decisions and taking ownership

• Is collaborative, respectful and generous with your knowledge

• Has a growth mindset and genuinely wants to keep learning

• Is self-aware enough to know your strengths and where you need support

• Is resilient and knows when to step up — and when to recharge

• Is motivated by leaving things better than you found them

A little about us

Cue has been dressing the modern Australian woman since 1968.

We’re proudly Australian-owned and have grown into an iconic fashion business with two distinct brands, Cue and Veronika Maine, and a team of more than 650 people across Australia and New Zealand.

We’re a business that values curiosity, courage and people who want to make their mark.

The details

• 12-month fixed-term contract (possible conversion to permanent)

• Full-time role with 1 day WFH 

• 50% product discount

• Annual clothing allowance

• Based at our Head Office in Surry Hills, Sydney

• Reporting directly to the CEO

• Member of the Executive Leadership Team

If you're looking for a senior technology leadership role where you'll have genuine influence, visibility and the opportunity to shape how technology supports the future of a much loved Australian brand, we'd love to hear from you.