Technical Product Specialist

Why join us?

At Rhino-Rack, we are more than just a leading manufacturer of roof racks, bike carriers, and vehicle accessories—we are a community driven by core values that put people first. We believe in customer centricity, innovation, and continuous growth. Here, you will thrive in a dynamic, fast-paced environment where your skills and ideas are not just welcomed but celebrated. Join us and be part of a team where your contributions truly make a difference, and where collaboration and quality are at the heart of everything we do.

Are you highly detail-oriented with a strong technical mindset and a passion for products that support outdoor adventure? As our Technical Product Specialist, you’ll play a key role in ensuring our product data, technical documentation and CAD outputs are accurate, complete and ready to support our customers, dealers and internal teams.

• Own and maintain accurate product master data, including BOMs, weights, dimensions, materials, finishes, load ratings, drawings, compliance records, packaging details and carton data.
• Act as a final quality check before product data is released to internal teams, dealers, OEM customers and other key stakeholders.
• Coordinate Engineering Change Order workflows, including raising, tracking and closing changes while ensuring related BOMs, drawings, documentation and inventory updates are completed on time.
• Support minor CAD model and 2D drawing updates for line extensions, white-label programs, packaging changes and labelling updates within the required revision control process.
• Prepare customer-facing technical outputs such as dimensioned drawings, STEP/IGES files, exploded views and fitting instruction artwork.
• Build strong technical product knowledge and act as a first point of reference for Sales, Marketing and Customer Service teams on product data and fitment queries.
• Support OEM and B2B customer requests by preparing technical data packs, drawing submissions and specification sheets.  
• Identify opportunities to improve product data structures, templates and processes to reduce rework, improve accuracy and prevent downstream errors.

About you:

You’ll bring a practical technical background, a sharp eye for detail and the confidence to work across product data, drawings and documentation in a fast-moving product environment.

• 2–4 years’ experience in product engineering, drafting, technical support, product data or a similar technical role, ideally working with physical consumer or automotive products.
• A relevant qualification in mechanical engineering, mechanical design, engineering technology, industrial design, mechatronics or drafting — or equivalent hands-on experience.
• Strong attention to detail and data discipline, with the ability to pick up missing details, incorrect revisions, mismatched BOMs or drawing inconsistencies before they cause downstream issues.
• Working knowledge of BOM structures, revision control and PDM/PLM systems, with confidence managing accurate product information through change processes.
• Proficiency in SolidWorks or comparable 3D CAD software, including drawing creation, configurations and basic model or drawing updates.
• Sound understanding of engineering drawings, tolerancing and manufacturing methods such as sheet metal, extrusion, die casting or injection moulding.
• Experience working with ERP item master data, supported by intermediate to advanced Excel skills for reviewing, reconciling and maintaining large data sets.
• Strong analytical thinking, problem-solving skills and the confidence to question discrepancies rather than simply passing them on.
• Clear written and verbal communication skills, with the ability to translate technical information for commercial, customer-facing and cross-functional audiences.
• Strong planning and time management skills, with the ability to manage multiple priorities and work both independently and as part of a team.

• Desirable: Experience in the automotive accessory, 4WD, trailer/RV, marine, outdoor equipment or similar product sector.
• Exposure to automotive quality frameworks or OEM documentation requirements, such as IATF 16949, PPAP, APQP, drawing submissions or technical data packs.
• Familiarity with Arena PLM, Adobe Illustrator, InDesign or similar tools used to support fitting instructions, packaging artwork and product documentation.
• A genuine interest in the outdoors, vehicles, adventure gear or products that help people make more space for adventure.

If this role sounds like your next great adventure, hit the Apply button and come join the Rhino-Rack crew.