Administrative Assistant

About the role

Certainty Property is looking for a detail-driven, organised, and proactive Admin Assistant to join our operations team. This role is ideal for someone who thrives in a fast-paced environment, enjoys structured workflows, and takes pride in accuracy, communication, and follow-through.

Key responsibilities

• Managing inboxes, calls, and client communication

• Assisting with onboarding new properties and clients

• Updating CRM records and internal systems

• Preparing reports, checklists, and documentation

• Ensuring all tasks meet Certainty Property's high national service standards

About you

• Highly organised – you enjoy structure, checklists, and clear processes

• Detail-focused – accuracy matters, especially in compliance and documentation

• A strong communicator – professional, clear, and confident

• Tech-savvy – comfortable with CRMs, cloud systems, and digital workflows

• Proactive – you don't wait to be asked; you anticipate what needs to be done

• Calm under pressure – you can manage multiple tasks without losing quality

• Team-oriented – you support others and contribute to a positive culture

• Experience in real estate, property management, or NDIS administration is beneficial but not essential

About us

Certainty Property is one of Australia's fastest-growing national property management networks, supporting investors, tenants, and buyers agents across every major state. We operate with a high-performance culture, clear communication standards, and a commitment to delivering an exceptional experience for every client.