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Go Orthodontics
About the role
About the role
Join our friendly and specialised team as an Orthodontic/Dental Receptionist. You will work in front office operations across both our Blackwood and Kensington Park practices, handling patient interactions, administrative tasks, and supporting clinical consultations.
Days available for work: Tues - Fri (however flexible for increased or reduced days for the right candidate)
Locations: Must be available at both Blackwood and Kensington Park clinics
Wages: Above award and commensurate with candidate experience/skillset
Key responsibilities
Be the friendly face representing our specialist clinic and greeting our patients.
Attend to phone calls and patients' enquiries
Handle accounts and work with HICAPS (health fund claims)
Manage and ensure all front desk operations are correctly performed so the practice can run smoothly
Ensure all bookings, recalls and admin tasks are completed on schedule
Treatment coordinator responsibilities available for the right candidate.
Guide patients through treatment plans, financial options and health funds rebates
Schedule appointments and manage payment plans
Support the clinical team as needed
About you
Ability to work at both Blackwood and Kensington Park locations
Treatment coordinator experience is a bonus
Strong communication and inter-personal skills
Ability to take on advice and learn quickly
Ability to work in a fast-paced environment
Positive, team-oriented attitude
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