Experienced NDIS Support Workers – Disability & Mental Health

Are you an experienced Support Worker looking for a team that genuinely values you?

Join YAY Today — where your experience, reliability and commitment to participants are recognised and appreciated.

YAY Today is a growing Melbourne-based NDIS provider supporting people living with disability and mental health challenges to live meaningful, independent and fulfilling lives.

We are looking for experienced, reliable and compassionate Support Workers who take pride in their work and want to be part of a supportive team where they are more than just a name on a roster.

We have a variety of participants and support needs across Melbourne, with opportunities for Support Workers experienced in disability, mental health, autism, complex support and behaviours of concern.

If you are looking for meaningful work, ongoing opportunities and an organisation that supports your professional development, we'd love to hear from you.

💜 Why Work With YAY Today?

We believe great support starts with great people. When our Support Workers feel supported and valued, our participants receive better support.

When you join YAY Today, you can expect:

• Consistent and ongoing work opportunities for reliable Support Workers

• A supportive local Melbourne team who knows and values their staff

• Accessible management when you need guidance or support

• Ongoing training and professional development

• Participant-specific training where required

• Opportunities to develop your skills and take on more complex supports

• Career progression opportunities within a growing NDIS provider

• Employee wellbeing support, including access to confidential counselling

• A positive workplace culture based on respect, communication and connection

• Opportunities to build meaningful, long-term relationships with participants

• Work where you can genuinely make a difference

📍 Locations

We have opportunities across Melbourne, including:

Ormond, Clayton, Oakleigh, Notting Hill, Doncaster, Frankston, Dromana, Berwick, Thomastown, Nunawading, Cheltenham, Toorak, Highett, Northcote and surrounding suburbs.

🕐 Shifts Available

Depending on participant needs and your availability, shifts may include:

• Day and afternoon shifts

• Evening shifts

• Active nights and sleepovers

• Weekend shifts

• Community access

• Ongoing regular shifts

• Flexible and additional shifts

About the Role

As a Support Worker with YAY Today, you will provide individualised, person-centred support to participants in their homes and in the community.

Depending on the participant you support, your responsibilities may include:

• Supporting participants with disability, mental health and complex support needs

• Personal care and activities of daily living

• Community access, appointments, social activities and skill development

• Supporting participants with autism, intellectual disability and psychosocial disability

• Supporting participants experiencing behaviours of concern or emotional distress

• Following Behaviour Support Plans and individual support strategies

• Meal preparation and household tasks

• Medication support in accordance with participant care plans and YAY Today procedures

• Encouraging independence, choice and participation

• Building respectful and professional relationships with participants and their families

• Completing accurate progress notes and incident reports

• Recognising and reporting changes in a participant's wellbeing, health or behaviour

• Working collaboratively with families, Support Coordinators, allied health professionals and the YAY Today team

About You

We'd love to hear from you if you are dependable, calm, compassionate and genuinely passionate about supporting people with disability and mental health needs.

Ideally, you will have:

• Previous experience working in disability and/or mental health support

• A Certificate III or IV in Individual Support, Disability, Mental Health, Community Services or another relevant qualification

• Experience supporting people with autism, intellectual disability, psychosocial disability and/or complex needs

• Experience supporting behaviours of concern

• An understanding of person-centred support

• Strong communication and interpersonal skills

• Good written documentation and progress note skills

• A calm, patient and professional approach

• The confidence to work independently while also being part of a wider team

• A reliable and proactive attitude

• A genuine commitment to participant choice, dignity, independence and safety

Additional training for specific participant needs can be provided where required, so we encourage experienced Support Workers who are willing to learn and develop their skills to apply.

Essential Requirements

To be considered for this position, you will need:

• Full Australian working rights

• Current NDIS Worker Screening Check

• Current Working with Children Check

• Current Australian Driver Licence

• Reliable vehicle with comprehensive insurance

• Current First Aid and CPR Certificate

• Relevant disability, community services or mental health qualification highly regarded

Reliability Matters

For our participants, having the right Support Worker is about more than skills and experience. Consistency and reliability matter.

We are looking for people who communicate well, arrive on time, follow participant support plans and understand the responsibility that comes with being part of someone's support team.

If you are:

Reliable | Professional | Compassionate | Accountable | Proactive

you could be a great fit for YAY Today.

Our Values

Empathy | Respect | Dignity | Empowerment

Our values guide how we support our participants and how we work with each other.

We believe great Support Workers don't simply complete a shift. They get to know the person they support, build trust, encourage independence and help create positive outcomes.

Ready to Join YAY Today?

If you're an experienced Support Worker looking for meaningful work, ongoing opportunities, professional development and a supportive team, we'd love to hear from you.

Bring your experience. Bring your passion. Bring a bit of YAY. 💜

Apply now — we look forward to hearing from you!