Practice Manager

About the role

Hobsons Bay Physiotherapy is looking for an experienced and motivated Practice Manager to join our growing team in Altona North. This is a flexible part-time position of 20–25 hours per week, however full time positions may be available for the right applicant.

We are looking for someone who can take ownership of the day-to-day management and ongoing development of our practice, working closely with the Directors and clinical team to ensure the practice continues to run efficiently and successfully. The role offers flexible working hours, a degree of work-from-home flexibility and the opportunity to shape the role around your strengths and experience.

As Practice Manager, you will be responsible for overseeing the day-to-day administrative, financial, and operational functions of the clinic, enabling our clinical team to deliver exceptional patient care. This role is integral to maintaining our high standards of service delivery and supporting the strategic objectives of the business.

Key responsibilities

• Managing clinic scheduling, appointments and patient flow to optimise operational efficiency

• Overseeing financial administration, including invoicing, billing, accounts payable and receivable, and financial reporting

• Recruiting, training, supervising and supporting administrative and clinical staff members

• Ensuring compliance with healthcare regulations, privacy legislation and occupational health and safety requirements

• Managing clinic facilities, equipment maintenance and inventory control

• Liaising with patients, healthcare providers and external organisations to support business development and patient referrals

• Preparing management reports and analysing key performance indicators to support decision-making

• Implementing and maintaining quality assurance processes and continuous improvement initiatives

• Managing the clinic budget and controlling operational costs

What we're looking for

• Proven experience as a Practice Manager, Office Manager or similar administrative leadership role, ideally within a healthcare or allied health setting

• Strong knowledge of healthcare compliance, privacy legislation (PRIVACY Act) and occupational health and safety requirements

• Excellent financial management skills, including bookkeeping, invoicing and budget management

• Proficiency with practice management software and Microsoft Office applications

• Demonstrated ability to lead, motivate and develop a team in a professional environment

• Excellent communication and interpersonal skills with the ability to engage effectively with staff, patients and external stakeholders

• Strong organisational skills with the capacity to manage multiple priorities and meet deadlines

• Professional approach to confidentiality and patient privacy

• Problem-solving capabilities and a commitment to continuous improvement

• Qualifications in business management, healthcare administration or related field are advantageous

What we offer

Hobsons Bay Physiotherapy values our team members and offers a supportive work environment where your contribution is recognised and appreciated. This part-time position provides flexibility to balance work and personal commitments. You will have the opportunity to work with a dedicated clinical team focused on delivering high-quality physiotherapy services to our patients in the local Altona North community.

About us

Hobsons Bay Physiotherapy is a trusted provider of physiotherapy services in the Altona North area. We are committed to delivering evidence-based, patient-centred care and helping our clients achieve their health and wellness goals. Our practice is built on values of professionalism, compassion and excellence. We pride ourselves on maintaining a supportive team environment where staff feel valued and empowered to contribute to the success of the business and the wellbeing of our patients.

Apply now

If you are an experienced Practice Manager with a passion for supporting healthcare delivery, we would like to hear from you. Please submit your CV and a cover letter outlining your relevant experience and why you are interested in this opportunity at Hobsons Bay Physiotherapy.