Intake Coordinator - Mental Health

Intake Clinician - Part-time position available!

Are you an experienced and compassionate Mental Health Registered Nurse with exceptional assessment and communication skills who is committed to quality patient care?

• Part-time employment opportunity
• Deliver outstanding patient care within a dedicated team
• Malvern Road, Prahran - Close to public Transport

About the role: 

This Intake role is across our Inpatient Program areas. You will play an important role in being the first contact point for patients in these areas.

Outpatients, staff and doctors look to our Intake team for compassionate understanding, efficient solutions and consistent results for their future plans. Along with this, the team provides highly skilled customer service, communication with our multidisciplinary team and liaison with other key staff within the Clinic. Part of your day will include patient assessments both over the phone or in person, arranging acceptance into programs, confirming bookings and provision of information.

We look forward to welcoming you to the team if you:

• Have appropriate healthcare digital application skills
• Are organised in your workflow practices
• Thrive in a busy environment while managing competing demands
• Provide clear and efficient communication where required
• Have experience in a similar role
• Demonstrate in your work self-motivation

About us:

The Victoria Clinic is currently a 115 patient-bed private psychiatric facility located on Malvern Road in Prahran. 

This architecturally designed, purpose-built mental health facility specialises in the provision of high-quality inpatient mental health services.

Here, the focus is you. Our highly skilled and highly qualified care team of Psychiatrists, Clinicians and other professionals will ensure that your experience is the best it can be.

Being part of the local community has distinct advantages for our patients. We are committed to providing healthcare services in a supportive environment that allows patients to be treated close to home and with the support of their family and friends.

Essential Criteria:

• Current Registration with AHPRA
• Post Graduate Certificate in Mental Health (or working towards) 
• Commitment to Quality Patient Care
• Compliance with ACQSHC National standards
• Sound clinical decision making and problem-solving skills
• Excellent communication and customer service skills
• Works well independently and within a team
• Advanced computer skills / digital healthcare system experience

 
Why Healthscope?

When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.

 You'll also benefit from:

• Flexibility to work across one or multiple hospitals across our network
• Discounted health insurance (non-casuals only)
•  Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us. We support each other, share learnings, celebrate successes and face challenges together.

Come and be the difference in our patient's lives.

Applications close:  4^th October 2026

To apply: Please click on the 'Apply' button to be taken to our online application form. For any questions, please reach out to: Neil Meikle, Director of Nursing Ph: (03) 9526 0200

Please include a cover letter and your CV along with the contact details of 2 professional referees. 

If you are successful in the role, you will receive a salary based on your years of relevant registered nursing experience against the current Healthscope and VICNMA/ANMF- VIC Nurse and Midwives' -Enterprise Agreement 2025, a salary ranging from $40.43 – $53.70 per hour

More Information: Our commitment to quality and safety for our patients, staff and visitors is our highest priority. We are also committed to child safety. We are committed to the safety, participation and empowerment of all children. Applicants will be required to provide a current National Police check, WWCC (where applicable) and Evidence of right to work in Australia prior to appointment. Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker. 

Healthscope has been made aware of recruitment scams involving individuals falsely claiming to represent Healthscope. Please note that Healthscope will never request payment from candidates.

Any request for payment is fraudulent.

Visit ScamWatch for more information on recruitment scams.