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Novotel Hotels
About the role
Job Description
We’re seeking an experienced and passionate Conference & Events Sales Manager to lead our events team and drive exceptional outcomes across the resort and Convention Centre.
This is a leadership role combining team development, client relationship management and commercial performance. You’ll oversee a diverse portfolio of events, support your team to deliver seamless experiences, and build strong partnerships that drive repeat business and revenue growth.
Working in a high-volume events environment, you’ll bring energy, organisation and a commercial mindset to create memorable experiences for clients while developing a high-performing team.
Key Responsibilities
Lead, coach and develop the Conference & Events team to achieve service and commercial goalsManage a portfolio of events from confirmation through to completionBuild strong client relationships and identify opportunities to drive repeat businessMaximise revenue through upselling and tailored event solutionsOversee event planning, reporting and forecasting through DelphiPartner with Sales and Operations teams to deliver seamless eventsMonitor team performance, client feedback and key business outcomes
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