Ward Clerk | Coronary Care Unit

• Be the welcoming face of our friendly and supportive Coronary Care Unit. 
• Make a meaningful difference to patients and families in our values-driven hospital. 
• Enjoy consistent part-time hours (Tuesday to Thursday). 

Taking care of people is our reason for being     

At Sydney Adventist Hospital, fondly known as the San, caring for people is at the core of who we are. It’s what drives us to deliver exceptional outcomes for our patients and it’s a shared sense of purpose that extends to everyone who works here.  

Some of the exceptional benefits we offer include

• As a not-for-profit, we offer salary packaging that can reduce the amount of tax you pay, which can leave you with thousands of dollars more in your pocket.  
• Up to 14 weeks paid parental leave   
• Discounted gym membership for you and your family using Fitness Passport  
• Great on campus amenities including cafés, gift shop, florist and even a hairdresser  
• We have many other benefits as well, see a complete list of all our other Employee benefits and discounts when you meet us! 

What you will be doing in this role 

We are seeking a friendly, organised and proactive Ward Clerk to join our Coronary Care Unit (CCU). This rewarding part-time opportunity plays an important role in supporting the day-to-day operations of the unit and ensuring patients, families and clinical staff receive outstanding administrative support. 

The Coronary Care Unit is a 25-bed unit within Sydney Adventist Hospital, a leading provider of comprehensive private cardiac care covering a broad range of medical and surgical cardiac conditions. 

Reporting to the Nurse Unit Manager, you will be the welcoming face of the unit, providing exceptional customer service to patients, families, visitors and medical practitioners. You will contribute to the smooth flow of patients through the unit by working closely with the multidisciplinary team and assisting with the efficient coordination of ward activities. 

Your responsibilities will include coordinating a range of administrative functions such as managing enquiries and phone calls, maintaining patient records and medical documentation, ordering stock and supplies, processing invoices, liaising with doctors' practices and supporting patient discharges. 

This is a part-time position working 18 hours per week, Tuesday to Thursday, 6 hours per day. 

Who we’re looking for 

To succeed in this role, you'll be a friendly, approachable and customer-focused administrator who enjoys helping others and creating a welcoming environment. You'll have excellent communication skills, a positive attitude and a genuine passion for providing exceptional service to patients, families, visitors and healthcare professionals, ensuring everyone who interacts with the unit feels supported and cared for. 

You'll have: 

• Demonstrated clerical, administration or customer service experience. 
• Previous experience within a healthcare environment will be highly regarded but is not essential. 
• Strong computer literacy with proficiency in Microsoft Office Suite, including Word, Outlook, Excel and Teams. 
• Excellent organisational, prioritisation and time-management skills. 
• Outstanding verbal and written communication skills. 
• A friendly, professional and welcoming approach when interacting with patients, families and visitors. 
• High level of accuracy and attention to detail. 
• Experience maintaining records, handling documentation and managing administrative processes. 
• Ability to work both independently and collaboratively as part of a multidisciplinary team.