Service Support Coordinator

Service Support Coordinator Fire & Mech - Thebarton, SA

MUST BE AN AUSTRALIAN CITIZEN

Company Paid Life Insurance | Medibank Private Discounts | Learning & Development Opportunities

Join a Values-Driven Organisation Where People Matter

Respect | Commitment | Pioneering | Sharing | Service Focused

Are you an experienced Project Coordinator who thrives in a fast-paced project environment where every day brings new challenges? Do you enjoy driving outcomes, coordinating multiple stakeholders, and ensuring projects stay on track from commencement through to completion?

At Equans, we're seeking a highly organised, confident, and proactive Project Coordinator to support the successful delivery of our Fire & Mech projects across South Australia. If you're someone who takes ownership, follows through on commitments, and isn't afraid to have the tough conversations required to keep projects moving, this could be the opportunity you've been waiting for.

Why Join Equans?
At Equans, you'll become part of a collaborative, supportive, and high-performing team that genuinely values its people. We offer the stability of a global organisation combined with the culture of a business that prioritises teamwork, professional growth, and employee wellbeing.

What's in It for You?

✅ Company Paid Life Insurance

✅ Medibank Private Health Insurance Discounts

✅ Learning & Development Programs

✅ Additional Paid Parental Leave

✅ Purchased Leave Options

✅ Salary Packaging & Novated Leasing

✅ Employee Assistance Program (EAP)

✅ Study Leave

✅ Volunteer Leave

✅ Friendly, Inclusive & Supportive Team Culture

About the Role
Based in our Thebarton office, you'll work closely with Project Managers and operational teams to coordinate the successful delivery of multiple projects within our Fire & Mech division.

This is a pivotal role for someone who is highly organised, solutions-focused, and capable of managing competing priorities while maintaining exceptional attention to detail.

You will be the central coordination point across clients, subcontractors, suppliers, technicians, and internal stakeholders, ensuring projects remain compliant, financially controlled, and delivered on schedule.

Key Responsibilities

• Coordinate project activities from initiation through to completion
• Data Entry
• Act as a primary point of contact for clients, suppliers, subcontractors, and internal stakeholders
• Prepare and manage project documentation, including purchase orders, work orders, SWMS, tenders, and compliance documentation
• Monitor project costs, budgets, variations, and progress claims
• Process bank guarantees, retentions, and invoicing requirements
• Coordinate labour, materials, technician schedules, and resources
• Ensure all project compliance obligations are met, including licences, inductions, insurances, and contractor documentation
• Support project teams to resolve issues and remove delivery obstacles
• Arrange travel, accommodation, and vehicle requirements for regional works
• Proactively identify project risks and implement solutions
• Manage project close-out documentation, warranties, and handovers
• Promote and uphold quality, safety, and operational excellence across all projects

What Success Looks Like
You'll be someone who:

• Builds strong relationships with Project Managers, field teams, clients, and subcontractors
• Is confident and professional when following up outstanding actions
• Can hold stakeholders accountable while maintaining positive working relationships
• Remains calm, focused, and solutions-oriented under pressure
• Possesses exceptional organisational skills and attention to detail
• Takes ownership and consistently delivers results
• Anticipates potential issues before they impact project delivery

About You
To be successful, you will bring:

• Minimum 3+ years' experience in a Project Coordination or similar role
• Experience within the Fire, electrical, construction, infrastructure or related project environment.
• Strong understanding of project administration, commercial processes, and compliance requirements
• Experience managing multiple projects and competing deadlines simultaneously
• High-level communication and stakeholder management skills
• Strong commercial awareness and financial acumen
• Advanced organisational and problem-solving abilities
• A resilient, proactive, and can-do attitude

About Equans

Equans Australia & New Zealand delivers integrated technical solutions, facilities management services, and project delivery expertise across a diverse range of industries. We create value for our clients through innovation, operational excellence, and a commitment to achieving outstanding outcomes.

As part of a global organisation, we combine international capability with local expertise to deliver sustainable solutions for our customers and communities.

Learn more at www.equans.com.au

Apply now with your current resume.
Applicants must have full and unrestricted working rights within Australia.
Equans is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace where everyone is treated with respect, fairness, and dignity.