Program Manager Melbourne Therapeutic Services

This is an exciting opportunity for an experienced clinical leader to join Relationships Australia Victoria (RAV).

About us
Relationships Australia Victoria (RAV) is a community-based, not-for-profit organisation with no religious affiliations. Our vision is for positive, respectful, safe and fulfilling relationships for all Australians. For more than 75 years, we have been delivering high quality family and relationship support services, and we now support more than 20,000 clients every year. We have over 400 dedicated employees working from 21 centres across metropolitan Melbourne and regional Victoria.

About the role
Reporting to the Senior Manager Kew, you will provide operational and people leadership for the Therapeutic Services program, supporting the delivery of high-quality, timely and evidence-based services to clients with complex needs and trauma under the Redress Support Service and Forced Adoption Support Service programs.

This is a varied leadership role with the scope to make a genuine impact. You will:

• Lead, coach and support a skilled team of practitioners, creating a positive, reflective and high-performing team culture.
• Oversee service planning, workforce capacity, program performance, budgets, reporting and contractual requirements.
• Provide therapeutic expertise and secondary consultation in relation to complex client presentations and risk.
• Monitor service demand, quality and outcomes and identify opportunities to strengthen service delivery.
• Lead change and continuous improvement initiatives that enhance the client and employee experience.
• Build strong relationships with internal and external stakeholders and contribute to the broader development of therapeutic services at RAV.

This role is based at our Kew Centre and is part-time permanent at 0.9EFT (33.75 hours per week). The base salary is $142,327 (pro-rata) per annum, plus superannuation and salary packaging benefits.  

About you
You will bring: 

• Relevant tertiary qualifications in psychology, social work, social science or a related discipline.
• Experience in therapeutic work involving complex trauma and/or childhood sexual abuse.
• Strong clinical and risk management capability, including capacity to support practitioners working with complex client presentations.
• Demonstrated people leadership and team management experience, with the ability to build an engaged, collaborative and accountable team culture.
• Experience managing programs, service performance and operational and contractual requirements.
• The ability to lead change, implement program improvements and build effective stakeholder relationships.
• Professional accreditation with AASW, PACFA or APS is desirable, along with experience working with First Nations and culturally and linguistically diverse communities.
• A current Working with Children Check and required Police Checks are essential.

We provide

• Attractive salary, including salary packaging and generous leave benefits
• Professional development and career progression opportunities
• The opportunity to work within a values-driven organisation: see our Employee Value Proposition

You can view the position description at www.rav.org.au/careers, contact Laura Zavros, Acting Senior Manager Kew by phoning 0407 746 ***. Applications closes on 11 September 2026.

Please submit your CV/resume and cover letter, outlining why you are interested in this position and detailing your relevant experience. Please note, we are not accepting applications from recruitment agencies for this position.

Please have all documents ready before starting, as applications can’t be saved mid-way.

RAV is committed to developing an inclusive and diverse workforce. We encourage applications from First Nations peoples, people from under-represented culturally and linguistically diverse backgrounds, people from lesbian, gay, bisexual, transgender, intersex, queer, asexual (LGBTIQA+) communities, and people living with disability. We are committed to the safety of our clients and staff and promote a child-safe work environment. We recognise the lifelong impacts of childhood trauma and recognise those who had children taken away from them. 

Apply