Lead Systems Engineer (MSP exp)

Milestone IT is currently working with a well-established Managed Service Provider (MSP) to recruit an experienced Systems Engineer for a full-time position.

This is an excellent opportunity for a technically strong Systems Engineer who enjoys working across complex infrastructure environments and wants to be part of a team that delivers high-quality solutions to a diverse range of clients.
You’ll be responsible for designing, implementing, maintaining and supporting enterprise infrastructure, with a particular focus on virtualisation, storage, backup and Microsoft technologies.

About the Role

As a Systems Engineer, you will work across a range of client environments, providing both project-based and operational support. You’ll be involved in maintaining highly available infrastructure, troubleshooting complex technical issues, implementing solutions and helping clients get the most from their technology investments.

This is a full-time role suited to an engineer who is comfortable working independently, taking ownership of technical issues and operating within an MSP environment.

Key Responsibilities

• Design, implement and support Microsoft-based infrastructure environments.
• Manage and troubleshoot Hyper-V virtualisation and Failover Clustering.
• Configure and support SAS and iSCSI SAN storage environments.
• Deploy and maintain Dell and HPE enterprise server and infrastructure hardware.
• Implement and support StarWind vSAN environments.
• Configure and manage Veeam Service Provider products and backup solutions.
• Support Microsoft Entra ID and associated Microsoft cloud services.
• Troubleshoot complex infrastructure, networking, storage and virtualisation issues.
• Perform infrastructure upgrades, migrations and project implementations.
• Monitor system performance, availability and capacity.
• Maintain high standards around security, documentation, backup and disaster recovery.
• Work closely with clients and internal technical teams to deliver reliable infrastructure solutions.

Must-Have Technical Skills

The successful candidate will have strong hands-on experience with:

• Hyper-V Failover Clustering
• SAS / iSCSI SANs
• Dell and/or HPE enterprise hardware
• StarWind vSAN
• Veeam Service Provider products
• Microsoft Entra ID
• Microsoft Windows Server environments
• Enterprise virtualisation and storage
• Backup and disaster recovery technologies
• Troubleshooting complex infrastructure environments

About You

You are a practical, technically capable Systems Engineer who enjoys solving problems and working with modern infrastructure technologies.

You'll ideally have:

• Proven experience working as a Systems Engineer in an MSP or similar environment.
• Strong troubleshooting and analytical skills.
• Excellent knowledge of Microsoft server and infrastructure technologies.
• Experience working with enterprise storage and virtualisation platforms.
• The ability to manage multiple priorities and client environments.
• Strong communication and documentation skills.
• A proactive approach to identifying and resolving technical issues.
• The ability to work independently while also contributing to a broader technical team.
• A genuine interest in infrastructure and keeping your technical skills current.

Why Join?

This is a great opportunity to join an established MSP environment where you’ll work with enterprise-grade infrastructure and a broad range of technologies, rather than being limited to repetitive support tasks.
You'll have the opportunity to:

• Work on complex infrastructure environments.
• Get hands-on exposure to enterprise virtualisation, storage and backup technologies.
• Be involved in infrastructure projects and implementations.
• Develop your technical skills across a diverse client base.
• Work alongside an experienced and technically focused team.
• Build a long-term career within the MSP and infrastructure space.

Apply Now

If you're an experienced Systems Engineer with strong Hyper-V, storage, enterprise hardware and backup experience, we'd love to hear from you. Apply now or call Milestone IT on (03) 9670 6*** for a confidential discussion.